Customer Relations Manager

12 hours ago


Jakarta, Indonesia PERSOLKELLY Indonesia Full time

**Location**: - Jakarta- Jakarta**Work Type**: - Full TimeRequirements: - Min Bachelor degree in any major - Have min. 3 years experience working in customer service or relations in managerial level - Preferably came from telecommunication, banking, and financial technology company - Willing to be placed in Jakarta **Job Description**: - Handling customer and regulatory inquiries related to the MLFF system, operating customer contact channels (telephone, WhatsApp, social media, electronic mail), performing visual inspections and preparing a contract with an external service provider for the supervision of sanctions - Development of contract-related SLAs - Supervision and control of the operation according to the contract for the use of customer relationship services - Ensuring contractual settlement based on SLA indicators **Reference Number**: - 710 **Contact Details**: **Profession**: - Customer Service > Customer Service Manager**Company**: - PERSOLKELLY Indonesia


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