Senior Manager, Product Commercial Support

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
**Job posting end date**: 07/23/2025
**INTRODUCTION**:
Metso as a leading Global firm specializing in mineral processing solutions. We pride ourselves on our commitment to innovation and excellence, delivering high-quality projects around the world.
Metso is looking for a self-driven and motivated Senior Manager, Product Commercial Support, Hydrometallurgy (APA & China). This role will work closely with market area teams to grow the Hydro-met service business in APA & China region. This role is based in Indonesia.
**WHAT YOU'LL DO**:
Responsible for supporting and/or leading sales for Hydrometallurgy in the APA & China geographical region
Constantly seeks new ways to sell and develops alternative business models.
Ensure effective value co-creation with the Customer.
Responsible for the value argumentation, value proposition and win plan of the cases and overall for the technology
Responsible for supporting and /or leading Life Cycle Service Sales in the APA & China with special focus on Performance Based business models
Provide market area level Product Group level business forecast together with the sales team
Understands the market, competition and the industry best practices for Hydro-met and ensures that the sales case is built accordingly
Collects customer and competitor information as per BL/Product Group requirements
Support in Product Group level sales funnel generation ensures quotation process data for specific case is appropriate.
Coaching and training of market area service sales teams (offering and ways to sell) and constantly seeks for best practices with the company.
Ensures timely progress of the sales case from lead to proposal and negotiations.
Ensures profitability of the sales cases and the business segment
Ensures compliance with sales process, proposal and risk management procedures.
Support the warranty process, inspection report reviews, recommendations, and solution definitions.
Ensure proper fulfilment of all QEHS rules and regulations of Metso and the Customers.
Ensures compliance with sales process, proposal, and risk management procedures in the cases.
**WHO YOU ARE**:
Essential
Relevant university degree, technical trade qualification or advance diploma with 7+ years in relevant field.
Solid minerals processing experience (7+ years)
Solid minerals processing market and industry understanding and experience (7+ years)
Solid commercial understanding and experience
Solid sales and service business understanding and experience
Fluent in English communication skills both written and verbally
Must have current motor vehicle license and passport.
Must be able to travel from time to time by motor vehicle and commercial flights.
Desirable
Bachelor’s degree or above in engineering or minerals processing preferred.
Proven Business and industry understanding.
Experience in implementing strategies and business direction to grow business.
Good negotiation and value selling skills.
Customer Focused - Passion to meet customers and to build long lasting relationships.
People, Communication, and Leadership Skills - Be able to build relationships and gain rapport with internal and external stakeholders.
Commercial mindset - Understanding of Profit & Loss and ability to engineer deals commercially.
Technical knowhow - Experience and technical knowledge of the offering to be able to add value to opportunities and coach internal and external stakeholders
Can-do attitude & growth mindset - Always finding better ways to do things and remove roadblocks from getting orders. Not afraid to take managed risks.
WHAT’S IN IT FOR YOU?
Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
Annual bonus - global incentive programs tied to business and performance targets.
Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
A thriving culture - we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
A work environment where safety is always the number one