Customer Experience Specialist

6 days ago


Yogyakarta, Yogyakarta, Indonesia Semar Nusantara Full time 8,000,000 - 15,000,000 per year

Ringkasan

Deskripsi Pekerjaan

Benefit :

  • Jenjang Karir & Bonus + THR
  • Hari Minggu / Tanggal Merah Libur

Syarat Pekerjaan

Customer Experience Specialist

  • Kantor Jogja
  • Minimal Pendidikan D3 (Semua Jurusan) / Freshgraduate di persilahkan.
  • Memiliki Semangat Pelayanan, Mau Bekerja dalam tim dan Berperilaku Baik.
  • Memiliki Keterampilan Komunikasi dan Menyimak yang balk.
  • Mampu Menghandle Komplain Customer / Customer Orientend.
  • Memberikan Pengalaman Pelanggan yang Luar Biasa yang diukur melalui survey pelanggan.
  • Memiliki Pengetahuan & Kesadaran yang memadahi tentang resiko dan kompleksitas pelanggan.
  • Menerima Komplain via Live Chat atau Email
  • Memberikan Pertanyaan & Memberikan Resolusi kontak pertama tentang masalah pelanggan chat dan saluran sosial lainnya.
  • Pengalaman di bidang Customer Experience / Service Adalah Poin Plus

Campaign Specialist

  • Kantor Jogja
  • Lulusan Minimal S1 (Komunikasi/Marketing sebagai poin plus)
  • Memiliki pengalaman formal bekerja di perusahaan sebagai campaign specialist
  • Memiliki Kreatifitas tinggi
  • Membangun Strategi Traffic untuk website (mengoptimalkan clicks & session)
  • Merencanakan dan melaksanakan kampanye pemasaran untuk branding dan pertumbuhan pasar.
  • Laporkan kemajuan bisnis dengan data kuantitatif secara teratur

Kirim Lamaran

Lowongan Terkait



  • Yogyakarta, Yogyakarta, Indonesia Semar Nusantara Full time 2,000,000 - 3,000,000 per year

    RingkasanSyarat PekerjaanKantor JogjaMinimal Pendidikan D3 (Semua Jurusan) / Freshgraduate di persilahkanMemiliki Semangat Pelayanan, Mau Bekerja dalam tim dan Berperilaku BaikMemiliki Keterampilan Komunikasi dan Menyimak yang baikMampu Menghandle Komplain Customer/Customer OrientendMemberikan Pengalaman Pelanggan yang Luar Biasa yang diukur melalui survey...


  • Yogyakarta, Yogyakarta, Indonesia PT Mitra Berdaya Optima Full time 2,000,000 - 4,000,000 per year

    PT Mitra Berdaya Optima (MBO)We are a consulting firm specializing in consultancy, training, and system development aligned with ISO (International Organization for Standardization) standards. In essence, we help clients implement ISO standards and achieve certification. Based in Yogyakarta, we operate as a B2B business and have successfully assisted over...


  • Yogyakarta, Yogyakarta, Indonesia Reva Group Full time 30,000,000 - 50,000,000 per year

    Company DescriptionWe provide comprehensive Hajj and Umrah travel services with a strong focus on B2B collaboration, delivering trusted, efficient, and spiritually enriching experiences for our partners and their clients.Role DescriptionThis is a full-time on-site role for a Customer Service Sales Specialist located in Sleman,Yogyakarta. The role involves...


  • Yogyakarta, Yogyakarta, Indonesia Teleperformance Full time 800,000 - 1,200,000 per year

    OverviewCustomer Succes SpecialistResponsibilitiesHandle Customer Inquiries by Chat, Email and Social Media.Provide Customers about Product and Service Information.Identify and Escalate Priority Issues.Documenting All Call Information According to Standard Operating Procedures.Updating customers profile into computer.Conduct customer surveys to ascertain...


  • Yogyakarta, Yogyakarta, Indonesia TP Full time 20,000,000 - 25,000,000 per year

    Requirements :Fresh graduates welcomeFluent in English both of Written and Reading (min. B2 Upper Intermediate is a MUST)CommunicativeWilling to work in SHIFTING SCHEDULE 24/7 including Weekend and Public HolidayWilling to place in YOGYAKARTACandidates can work immediately if they passResponsibility :Answering an Incoming chats, call and respond to...


  • Yogyakarta, Yogyakarta, Indonesia PT Global Sukses Solusi Full time 4,000,000 - 8,000,000 per year

    Job DescriptionOwn overall relationship with assigned clients, which includes managing on-boarding, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.Establish a trusted relationship and communicate clearly/effectively to clients to help drive continued value of our products and servicesMaintain and support existing...


  • Yogyakarta, Yogyakarta, Indonesia Lingua Learn Franchise Group Full time 4,500,000 - 7,000,000 per year

    Company DescriptionLingua Learn supports organizations and individuals globally by enhancing their staff's current language skills and teaching new ones. With over 20 languages available, taught by fully qualified teachers, Lingua Learn provides comprehensive language learning. Through Lingua Assess, top organizations around the world use our services for...


  • Yogyakarta, Yogyakarta, Indonesia -0436-4c0b-a61b-09c799a03855 Full time 30,000,000 - 50,000,000 per year

    Role DescriptionThis is a full-time on-site position for a Healthcare Specialist based in Yogyakarta, Indonesia. The Healthcare Specialist will be responsible for assessing patients' needs, providing appropriate medical care, and assisting with emergency medical treatments. The role includes patient communication, coordination with healthcare teams, and...


  • Yogyakarta, Yogyakarta, Indonesia MIDAS Development & Management Full time 15,000,000 - 30,000,000 per year

    Company DescriptionMIDAS Development & Management specializes in business management, focusing on the F&B industry. We manage several international, national, and local restaurant brands such asThe Duck King,Hakata Ikkousha,Hasha Sushi and Grill,X.O Suki, andBakmi Nikmat Rasa.Role DescriptionThis is a full-time on-site role for a Social Media Marketing...


  • Yogyakarta, Yogyakarta, Indonesia PT Sigma Digital Nusantara Full time

    RingkasanDeskripsi PekerjaanBenefit:Uang saku dari pemerintahBelajar kompetensi dasar, teknis, dan terlibat dalam proyek nyataTerlindungi oleh Jaminan Sosial seperti Jaminan Kecelakaan Kerja (JKK) dan Jaminan Kematian (JKM) dari BPJS Ketenagakerjaan selama masa magangSyarat PekerjaanTimeline:6 – 14 November 2025 → Pendaftaran Peserta Magang12 – 20...