Customer Experience Specialist

7 days ago


Yogyakarta, Yogyakarta, Indonesia Semar Nusantara Full time 2,000,000 - 3,000,000 per year

Ringkasan

Syarat Pekerjaan

  • Kantor Jogja
  • Minimal Pendidikan D3 (Semua Jurusan) / Freshgraduate di persilahkan
  • Memiliki Semangat Pelayanan, Mau Bekerja dalam tim dan Berperilaku Baik
  • Memiliki Keterampilan Komunikasi dan Menyimak yang baik
  • Mampu Menghandle Komplain Customer/Customer Orientend
  • Memberikan Pengalaman Pelanggan yang Luar Biasa yang diukur melalui survey pelanggan
  • Memiliki Pengetahuan & Kesadaran yang memadahi tentang resiko dan kompleksitas pelanggan
  • Menerima Komplain via Live Chat atau Email
  • Memberikan Pertanyaan & Memberikan Resolusi kontak pertama tentang masalah pelanggan chat dan saluran sosial lainnya
  • Pengalaman di bidang Customer Experience/Service Adalah Poin Plus
  • SUBJECT "CES_JOGJA"

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