Senior Officer, Corporate Account Services, Technology
5 days ago
Business Function
DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W)
Responsibilities
- Manage a portfolio of corporate banking accounts, ensuring efficient and effective account services
- Addressing their inquiries and resolving any issues in a timely and professional manner
- Collaborate with cross-functional teams, such as relationship managers and product specialists, to provide comprehensive solutions to meet client needs
- Maintain accurate and up-to-date records of client accounts and transactions
- Ensure compliance with all relevant policies, procedures, and regulatory requirements
- Contribute to the development and implementation of process improvements and best practices within the operations team
Requirements
- Minimum 5 years of experience in a similar role within the banking or financial services industry
- Strong analytical and problem-solving skills, with the ability to interpret complex financial data
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients and cross-functional teams
- Proficient in the use of relevant banking and financial software applications
- Demonstrated ability to work independently and as part of a team
- Commitment to providing exceptional customer service and maintaining a high level of attention to detail
- Ability to work under pressure and meet deadlines
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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