Head of HR

1 week ago

Jakarta, Jakarta, Indonesia Alpha JWC Ventures Full time

Our portfolio is a fast-growing chain on a mission to make quality, affordable, and customer-centered care accessible to everyone. With a rapidly expanding network of branches across Indonesia, they're reimagining the experience by combining excellence, customer-first service, and operational efficiency.

As they continue to scale rapidly in the retail and consumer space, they're looking for a Head of HR who can shape the future of their people and culture. This senior leadership role will drive initiatives across HR strategy, talent management, and organizational development, while keeping a strong pulse on employee experience and operations.

Key Responsibilities

  • Act as a strategic HR Business Partner
    to the leadership team, ensuring people strategies accelerate business growth and operational excellence.
  • Lead end-to-end talent acquisition and employer branding
    , securing high-caliber talent across functions, including mission-critical and leadership roles.
  • Design and implement scalable people programs
    across organizational development, leadership capability, career pathways, and performance management.
  • Oversee HR operations and employee relations
    , ensuring strong governance, compliance, and a seamless employee experience.
  • Drive culture, engagement, and change initiatives
    that strengthen team cohesion, enable high performance, and support rapid expansion.

Requirements

  • 8+ years of progressive HR leadership experience
    , ideally within fast-paced, high-growth, or multi-site environments.
  • Strong expertise in talent acquisition, OD, and strategic HR
    , with a track record of building scalable people systems.
  • Deep understanding of HR operations and employee relations
    , paired with the ability to think strategically while remaining hands-on.
  • A people-centric leader
    who combines strategic thinking, empathy, and decisive execution.
  • Experience in
    retail, consumer, healthcare, or other customer-facing sectors
    is a strong advantage.

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