Executive, Retail Training
6 days ago
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
Your missionWe are seeking a Executive, Retail Trainer who brings high energy, a proactive mindset, and strong organizational skills to drive team performance and deliver an exceptional retail experience. The ideal candidate will have a passion for sports, sneakers, and people development, using that enthusiasm to inspire and empower store teams to reach their full potential. This role requires someone who thrives in dynamic environments, can effectively communicate and coach diverse teams, and is dedicated to fostering a culture of growth, learning, and excellence across our retail network.
Key Responsibilities
Task 1: Training Execution
- Deliver in-store, classroom, and virtual training sessions focusing on sales effectiveness, service excellence, and product knowledge.
Task 2: Program Deployment
- Program Deployment: Implement regional and local training initiatives aligned with business and brand objectives, ensuring smooth execution and consistency across all channels.
Task 3: Onboarding
- Manage the national new hire onboarding journey, ensuring new employees are equipped with strong brand and product foundations.
Task 4: E-Learning Management
- Administer and track e-learning modules, ensuring completion, data accuracy, and timely reporting through the regional learning platform.
Task 5: Content Localization
- Content Localization: Adapt regional training materials to Bahasa Indonesia and tailor to local retail and cultural context.
- Partner closely with Retail Operations, Marketing, and Merchandising to align training content with store priorities and commercial goals.
- Monitor and report training performance using tools such as dashboards or feedback platforms to assess impact and improvement areas.
- Represent Retail Training during national activations and internal brand events as a key facilitator or product trainer.
Education: Bachelor's degree in Business, Marketing, Communications, or related field.
Experience: 3–6 years of experience in retail training, sales capability, or learning & development (sportswear, fashion, or FMCG preferred).
Language: Proficient in Bahasa Indonesia and English (spoken & written).
Functional Skill: Strong facilitation and presentation skills; able to engage and inspire diverse audiences.
IT Skills: Microsoft Office and experience managing e-learning platforms or LMS systems is an advantage.
Our principlesPUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
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