Merchant Operation Staff

Job Overview:This role focuses on ensuring smooth operational processes by supporting merchant partners from onboarding to ongoing activities. The position involves assisting merchants throughout their journey, collaborating with cross-functional teams (such as Key Account, Operations, Legal, Payment, and Finance), and providing timely support and issue...

Posisi ini berfokus pada dukungan operasional untuk merchant/mitra bisnis. Tugas utamanya adalah memastikan seluruh proses operasional merchant berjalan lancar dan membantu tim Account Manager dalam menangani berbagai kendala.Inti PekerjaannyaMemberikan dukungan operasional kepada Account Manager, terutama saat terjadi masalah atau kendala dari...

Tanggung Jawab :- Mengelola proses end-to-end onboarding dan aktivasi merchant untuk G-Food & G-Mart.- Mendukung kegiatan operasional harian dan proses administratif terkait pengelolaan merchant.- Berkoordinasi dengan tim internal (KAM, Strategy Ops, Legal, Payments, Finance, dan lainnya) untuk menangani isu terkait merchant secara cepat dan efektif.-...

Tanggung Jawab Utama:- Mendukung aktivitas operasional harian untuk Omnicommerce, khususnya kategori Beauty & Wellness Merchants.- Membantu pelaksanaan proses bisnis Omnicommerce, termasuk koordinasi lintas tim internal dan regional.- Melakukan data handling dan analisis sederhana menggunakan Excel atau Google Sheet.- Melakukan kunjungan merchant (field...

Job DescriptionWe're looking for a detail-oriented Admin Intern to support our merchant onboarding and submission process. Your main responsibility is to ensure all merchant data submitted through our forms is clean, complete, and accurate before passing it to the operations team.ResponsibilitiesReview and clean up merchant submission data (names, contacts,...

Key Responsibilities:Identify and acquire new merchants in categories such as Spas, Beauty Clinics, and Fitness Centers.Manage the end-to-end sales process — from prospecting, pitching, negotiating, to closing deals.Develop and maintain long-term partnerships with business owners to ensure satisfaction and engagement.Conduct regular follow-ups and...

Job Qualification :Candidate must possess at least a Bachelor's Degree in any field.Required language(s): English, Bahasa IndonesiaAt least 2-3 Years of working experience in the related field is required for this position.Preferably Staff (non-management & non-supervisor) specialized in Client Relations, Partner Engagement or Etc.Strong analytical in...

Job Responsibilities:Maintain good communication & relationships with merchantsResponsible for managing & monitoring merchant's store performance from the sales output of the category merchants by conducting strategic negotiations.Responsible for following up and solving day-to day merchant case.

Company Description About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...

In the team, Operation Staff will handle such as:Operational coordination and communication between Aftersales, customers, and the companyService monitoring and administrationScheduling and assigning mechanics with the Service Head coordinationAssessment and development of Aftersales with HR and the Training and Development divisionControl and evaluation of...