Merchant Operations Associate – Omnicommerce

Company Description About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...

Job Overview:This role focuses on ensuring smooth operational processes by supporting merchant partners from onboarding to ongoing activities. The position involves assisting merchants throughout their journey, collaborating with cross-functional teams (such as Key Account, Operations, Legal, Payment, and Finance), and providing timely support and issue...

Responsibilities:Verify data through the KYB (Know Your Business) processHandle operational issues faced by merchantsEscalate technical or administrative issues to the relevant teams when necessaryPrepare periodic reports related to merchant onboarding status and activitiesAct as a liaison between internal teams and merchants regarding status updates and...

We are looking for a Trainer based in Bandung to support our merchant rollout by providing on-site and remote training. Your role is to ensure merchants understand how to use Klikit's products—how to log in, manage orders, and operate the system confidently—so that their first orders run smoothly.RequirementsResponsibilitiesConduct on-site visits to...

Posisi ini berfokus pada dukungan operasional untuk merchant/mitra bisnis. Tugas utamanya adalah memastikan seluruh proses operasional merchant berjalan lancar dan membantu tim Account Manager dalam menangani berbagai kendala.Inti PekerjaannyaMemberikan dukungan operasional kepada Account Manager, terutama saat terjadi masalah atau kendala dari...

Tanggung Jawab :- Mengelola proses end-to-end onboarding dan aktivasi merchant untuk G-Food & G-Mart.- Mendukung kegiatan operasional harian dan proses administratif terkait pengelolaan merchant.- Berkoordinasi dengan tim internal (KAM, Strategy Ops, Legal, Payments, Finance, dan lainnya) untuk menangani isu terkait merchant secara cepat dan efektif.-...

About The RoleThe Merchant Marketing Data Analyst Associate will play a pivotal role in driving data-informed marketing strategies to accelerate GoFood's growth. This role is responsible for developing and managing analytics dashboards, delivering actionable insights, and optimizing marketing performance across key initiatives. The ideal candidate will...

About the RoleAs Growth Operation Senior Associate, you will be an integral player in the overall GoFood strategy and operation. You'll take full ownership of GoFood promotions, starting from analysis, hypothesis creation, experimentation, evaluation and execution of operations. If you are passionate about shaping data into actionable intelligence and thrive...

About the Role As Growth Operation Senior Associate, you will be an integral player in the overall GoFood strategy and operation. You'll take full ownership of GoFood promotions, starting from analysis, hypothesis creation, experimentation, evaluation and execution of operations. If you are passionate about shaping data into actionable intelligence and...

Job DescriptionWe're looking for a detail-oriented Admin Intern to support our merchant onboarding and submission process. Your main responsibility is to ensure all merchant data submitted through our forms is clean, complete, and accurate before passing it to the operations team.ResponsibilitiesReview and clean up merchant submission data (names, contacts,...