CRM and Loyalty Senior Executive

**Key Responsibilities**: - Coupon creation of external and internal teams related to promotion and marketing activities. - Maintaining standard SOP's in coupon and points allocation. - Customer support ticket handling related to CRM. - Creating reports on a weekly and monthly basis and sharing them with stakeholders. - Setting up the new loyalty rules and...

**Key Responsibilities**: - Develop and implement comprehensive CRM strategies to enhance customer retention, engagement, and lifetime value. - Design and optimize customer journeys across touchpoints to deliver personalized and impactful experiences - Oversee the execution of multi-channel campaigns, ensuring alignment with brand objectives and customer...

**Customer Data Management**: Organize, clean, and segment customer data. - **Loyalty Program**: Support Kanmo Circle loyalty program management and engagement analysis. - **Reporting**: Generate CRM and loyalty reports, and help automate reporting processes. - **Cross-Brand CRM**: Coordinate customer journeys and promotions across brands. - **Process...

This is an exciting opportunity to join Zalora’s Customer Relationship Management (CRM) team. You need to work collaboratively across marketing channels, as well as with other departments to understand marketing processes. Reporting to the Marketing Director, this role is based in South Jakarta, Indonesia. The primary function of Senior Executive CRM is...

Talent Acquisition & Organizational Development Manager at Plaza IndonesiaJob Responsibilities:Lead the strategic planning and execution of enterprise-wide rewards and loyalty programs.Lead the digitization CRM system design, development, and oversee the implementation of a customer management strategy.Research, develop, and implement an overall customer...

**About us** Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded...

Grocery shopping is easy, said no one ever! Nobody likes cardio in the supermarket, looking for an empty parking bay, lining up and, God forbid, traffic jams. There is more to life than just reaching for that loaf of bread on the top shelf at the store. Enter the solution! We are HappyFresh, Southeast Asia’s leading grocery e-commerce company that is...

About the RoleThe Talent Acquisition & Organizational Development Manager at Plaza Indonesia is responsible for leading the strategic planning and execution of enterprise-wide rewards and loyalty programs.This involves prioritizing and executing strategic planning, developing a CRM system design, and implementing a customer-centric value proposition....

**Key Responsibilities**: - Ability to interpret CRM data and create concise analysis reports, effectively communicating findings to internal and external stakeholders. - Capable of managing 12 different brands across 3 divisions, skilled in multitasking and prioritizing tasks under pressure. - Proficiency in using tools such as Moengage, Clevertap,...

**About the Company**: Our client is a leading lifestyle group in Indonesia with an extensive portfolio of brands. **Job Descriptions**: - Plan, and manage the execution of a comprehensive brand loyalty strategy to promote consumer engagement, retention, and revenue. - Create successful loyalty programs, promotional campaigns, and marketing collateral to...

Create & setup membership Policy & Benefit - Manage & maintain membership Point. Loyalty. & Rewards - Able to menage member database & Segmentation - Capable of CRM & Communication 10 Member/Customer - Create CGV Member Program/promo - Manage 8 mnintron CGV Memo& 8 I:HimChannel - Promote GeV Member at Onste. °nine & Partners - Monitor & Make sure...

Assist the CRM team in managing and executing daily CRM campaigns - Copywriting for CRM campaigns; Write and optimize copy for push notifications and other CRM touchpoints. - Support customer data analysis for segmentation and personalization of campaigns to boost customer retention and engagement. - Prepare and send CRM campaign performance reports and...

We are seeking an experienced CRM Strategy Lead to join our team at Talent Search Recruitment - Indonesia.Job SummaryThe CRM Strategy Lead will be responsible for developing and executing a comprehensive customer retention strategy to drive repeat business and grow customer lifetime value.Key ResponsibilitiesDesign and implement regular retention campaigns...

**Company Introduction**: Chope is dining made easy. As the leading dining platform in Asia, we connect diners to restaurants for memorable experiences, more often. Having seated more than 100 million diners, Chope understands what gets people excited about dining out, and how best to maximise business for over 13,000 restaurant partners. With Chope, diners...

**Company Introduction**: Chope is dining made easy. As the leading dining platform in Asia, we connect diners to restaurants for memorable experiences, more often. Having seated more than 100 million diners, Chope understands what gets people excited about dining out, and how best to maximise business for over 13,000 restaurant partners. With Chope, diners...

Responsible for CRM systems integration and development strategy. Create overall CRM strategy across all media channels to drive sales related to recurring users. Coordinate the set-up of promotions in CRM campaign. Optimize processes and initiatives through user data and feedback gathered from users, customer support and field teams. Identify, develop...

Role SummaryWe are seeking an experienced Customer Experience Manager to join our team at Plaza Indonesia. The successful candidate will be responsible for leading the strategic planning and execution of enterprise-wide rewards and loyalty programs.This involves prioritizing and executing strategic planning, developing a CRM system design, and implementing a...

Jakarta, Jakarta, Indonesia **About the Team** CRM lead will be an integral player within the Marketing team. This role will be responsible for ensuring the capability of our CRM platform (CleverTap, KingSMS, etc), crafting and executing any CRM campaigns too. The folks in the Fazz Agen brand, product, analytics, creative, and strategy teams will be your...

Jakarta, Jakarta, Indonesia **About the Team** CRM lead will be an integral player within the Marketing team. This role will be responsible for ensuring the capability of our CRM platform (CleverTap, KingSMS, etc), crafting and executing any CRM campaigns too. The folks in the Fazz Agen brand, product, analytics, creative, and strategy teams will be your...

Job DescriptionTalent Acquisition & Organizational Development Manager at Plaza IndonesiaKey Responsibilities:Prioritize and execute strategic planning for enterprise-wide rewards and loyalty programs.Lead the development of a CRM system design, ensuring seamless integration with customer management strategies.Develop and implement a customer-centric value...