Customer Support

Live Play Mobile is disrupting social gaming with a new type of mobile experience. With global operations in San Francisco, Los Angeles and Kiev, Ukraine, we are a team of gaming veterans, and technology rockstars who think about games differently. We combine the latest live video streaming technology, world class game design, and best-in best-in-class...

We are looking for a Customer Support to assist our customers with technical problems when using our products and services. Customer Support responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

Company Description Advotics is a Cloud Digitalization SaaS provider. Advotics introduced a cloud platform to digitize workforce, business network, and physical assets and products, with the main objective of converting data from offline work & trade activities into insightful metrics for management to make important business decisions such as sales...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

9,000,000 IDR ~ 11,000,000 IDR - Jakarta- Education: Min. Bachelor Degree in any major - Language: Japanese Advance Level (JLPT N1/N2 certified) - Fluent in English - Experience: Min. 1-year related experience as a Customer Support or Service - Willing to work in shifting mode (24/7) including public holidays. - Knowledge of the Travel or Customer Service...

Company Description Advotics is an offline-to-online analytics platform focusing on go-to-market strategy and execution. **Job Description**: **Key responsibilities**: - Monitor and ensure good service standards from Customer Support in handling and responding to customer inquiries to support increased customer satisfaction - Monitor and ensure the...

**About the Role** RPMGlobal is seeking an experienced Customer Support Consultant to provide customer support management in our Jakarta office. The Customer Support Consultant will be responsible for managing and resolving AMT Asset Management support cases as well as SLA reporting and stakeholder management. The AMT product focuses on the management of...

**About the Role** RPMGlobal is seeking an experienced Customer Support Consultant to provide customer support management in our Jakarta office. The Customer Support Consultant will be responsible for managing and resolving AMT Asset Management support cases as well as SLA reporting and stakeholder management. The AMT product focuses on the management of...

**This is a Remote position**_ **1. Responsibilities** - Answering questions about features and documenting any technical issues, and passing them on to the product team - Creating support tasks for the team - Clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

Conduct account opening and verification procedures. - Communicate directly with clients regarding account registration; promotion; and company services. - Receive, accommodate, and follow up on inquiries, criticism, suggestions, complaints, and feedback from clients. - Accurately manage and resolve client issues - Make decisions on handling customer...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and...

Provide helpdesk services to our customers - Document problems and activity and solution for each case - Communicate the status of issues and escalate to appropriate team members - Process of work with customers and team to investigate, test and develop solutions and workarounds to resolve customer issues / requests. - Proficiency in PHP, Database MySql &...

Persyaratan At least holds a bachelor’s degree Knowledgeable in MS Office (Word, Excel, PowerPoint) Good command of the English and Japanese language, both oral and written. Must have at least 2-3 years’ experience as Customer Support or similar position. Possess strong relationship management skills, ability to collaborate, and bring people together...

A mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations remotely and in real-time. Built by passionate founders and VC-backed, Nimbly enables best-in-class companies like KFC, 7-Eleven, Under Armour, and Cargill to be more agile, deploying digital routines for its...

**Job Descriptions**: - Responsible for monitoring and controlling the work of Customer Support Agents - Supervise the work of customer support to ensure adherence to quality standards, deadlines, and proper procedures - Analyse customer experience reports and insights and recommend improvement suggestions and initiatives. - Investigate (and correct)...

**Location**: - Jakarta- Jakarta**Work Type**: - Full TimeJob Description: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our...