Senior/ Principal Business Solutions Manager

6 days ago

Jakarta, Indonesia SAS Institute Inc Full time

:
**Senior/ Principal Business Solutions Manager (FSI)**

Are you a problem solver, explorer, and knowledge seeker - always asking, “What if?”

If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters - whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.

**What we do**

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.

**What you’ll do**

We’re looking for a Business Solutions Manager (FSI) to assist sales teams, pre-sales teams, and senior and executive management to maximize revenue opportunities and ensure the highest levels of customer satisfaction. Influence sales through domain or business expert credibility brought directly to ongoing sales cycles by enabling those who will be executing sales cycles or through supporting in-country business development efforts.

**Primary Responsibilities**:

- Builds trusted relationships with sales teams and client accounts, such that they can leverage their domain and/or business/industry expertise to increase the company’s credibility and communicate the company value proposition primarily in sales situations that advance the sales of software. Ensures that proper expectations are set to ensure customer satisfaction. This may involve the delivery of compelling software demonstrations as appropriate to the sales situation.
- Strategizes with sales team on objectives for customer meetings. Understands how this activity relates to overall sales plan and provides strategic leadership for sales opportunities.
- Clearly articulates the breadth and value of software and the company in assigned domain or business/industry area. Clearly states how the company differentiates from the competition, to empower sales/pre-sales to identify opportunities and successfully position SAS, and/or to 3rd parties such as analysts or the press.
- Assists in the response to RFI/RFP’s or business case requests utilizing the RFP Repository and/or crafting thorough and compelling answers and proposals that effectively differentiate the company from our competitors.
- Works with product marketing, product management, sales and R&D groups to validate market driven sales approaches to support strategic initiatives and ensure customer and market direction input is reflected in ongoing releases.
- Contributes to the design and production of sales, pre-sales and marketing materials.
- Proactively drives customer retention efforts.
- Performs other duties, as assigned.

**Business/Industry Focus**
- As a business/industry expert, the Business Solutions Manager understands an entire industry and/or specific business processes within organizations which the company’s software, along with the company, can be deployed to support. A business/industry expert can articulate how the company’s software adds value to an organization or business process including the key value drivers, the expected returns or improvements and be able to back that up with demonstrated success stories.
- Maintains the highest standards of expert Industry knowledge at all times.
- Proactively communicates knowledge to sales colleagues and other non-technical sales functions that empower the field to identify opportunities and successfully positions the company’s software appropriately in the business function, business process or industry area.
- Supports senior/executive management through the execution of sales workshops, or other means, to examine the pipeline and suggest appropriate activities to expand the pipeline (business expansion), move deals through the pipeline or improve the local ability to execute.
- Maintains a clear map of company software capabilities to customer needs and business processes as well as into a specific industry where applicable by analyzing industry trends and other market information to identify common opportunities
- Develops and manages relationships in strategic markets and accounts including building customer networks, especially with C-levels and senior executives.
- Works closely with local, regional and international sales practices to align internal organizations around common goals and improve their ability to be effective and adopt repeatable business practices.
- Runs workgroups to share sales best practices, identify new opportunities, share sales successes and to proactively drive appropriate information to field constituents

**Domain Focus**
- As a domain expert, the Business Solutions Manager possesses a strong knowledge of a set of the company’s software and how they, along with the company, should be positioned, demonstrated and utilized to demonstrate the highest levels of value of the customer and

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