Helpdesk

Requirement: - A recent fresh graduate in Computer Sciences, Information Technology or related field is preferred - At least 1 year of working experience in IT Helpdesk or related position - Has basic knowledge of computer hardware, software, and OS - Good understanding basic & advanced network monitoring, security system & IT Service Management -...

Berpengalaman sebagai IT Helpdesk min. 2 tahun - Pendidikan mínimal D3 - Memiliki kemampuan mengoperasikan Operating System Windows dan Microsoft Ofice dengan baik - Memiliki pengetahuan mengenai perangkat computer, printer, network, smartphone dan telekomunikasi - Memiliki kemampuan berkomunikasi yang baik dengan user - Memiliki kemampuan administratif...

Kualifikasi: - Berpengalaman sebagai IT Helpdesk min. 3 tahun - Pendidikan mínimal D3 - Memiliki pengalaman di bidang Teknologi Informasi mínimal 5 tahun lebih disukai - Memahami proses Ticketing - Memiliki pengetahuan mengenai Information Technology Infrastructure Library mínimal ver. 3, ITSM lebih disukai - Memiliki kemampuan mengoperasikan Operating...

Kualifikasi: - Berpengalaman sebagai IT Helpdesk min. 3 tahun - Pendidikan mínimal D3 - Memiliki pengalaman di bidang Teknologi Informasi mínimal 5 tahun lebih disukai - Memahami proses Ticketing - Memiliki pengetahuan mengenai Information Technology Infrastructure Library mínimal ver. 3, ITSM lebih disukai - Memiliki kemampuan mengoperasikan Operating...

IT Helpdesk - Bachelors degree in computer science, information technology, or a similar field - 3+ years working as IT Helpdesk or end user support - Advanced knowledge of computer hardware systems, including circuit boards, memory modules, and processors - Excellent analytical and diagnostic skills - Advanced knowledge of help desk software and...

Helpdesk n IPM-IT Helpdesk - Willing to work on-site (Jakarta Area) - experience more than 2 years in the same field (preferred) "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta...

Provides Single Point of Contact Field Support. - Windows Services: Monday to Friday: 06.00 - 21.00 and Saturday, 08.00 - 14.00 WIB - Windows Services: Monday to Friday, 21:00 - 05.59 WIB - Follow up trouble Ticket from IT Services Desk - Follow Up to Field Support/Technical Support for second level trouble shooting - Acceptable to remote for trouble...

Provides Single Point of Contact Field Support. - Windows Services: Monday to Friday: 06.00 - 21.00 and Saturday, 08.00 - 14.00 WIB - Windows Services: Monday to Friday, 21:00 - 05.59 WIB - Follow up trouble Ticket from IT Services Desk - Follow Up to Field Support/Technical Support for second level trouble shooting - Acceptable to remote for trouble...

**Responsibilities** - Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and software(s) for all employees according to company standard. - Establish vendor engagement, pricing and purchase SLA. - Set up IT assets and maintenance system to ensure ticketing, SLA, up to...

**Responsibility and Scope of work**: Helpdesk will be layer 0 Handle Ticketing system OTRS Handle Phone (Ext 5) Shifting applied Provide technical assistance and support for incoming queries and issues, related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Ask questions to determine nature of...

**Responsibility and Scope of work**: Helpdesk will be layer 0 Handle Ticketing system OTRS Handle Phone (Ext 5) Shifting applied Provide technical assistance and support for incoming queries and issues, related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Ask questions to determine nature of...

Persyaratan Minimum Bachelor degree of IT Major. Minimum 2 years as IT Helpdesk / Infrastructure Engineer. Experienced with IT Helpdesk / Tier1 Device maintenance of Office equipment (PC, Projector, Printer, mobile phone etc), PC troubleshoot, and Office 365's troubleshoot. Knowledge of Network/Server Design, Implementation, Operation, and Cloud Service...

7,000,000 IDR ~ 8,000,000 IDR - Jakarta- Min. Bachelor Degree in IT/Computer Science or related major - Good communication in English - Working experience min 2 years as IT Helpdesk/Infrastructure Engineer - IT Helpdesk/Tier1 device maintenance of office equipment (PC, Projector, Printer, Mobile phone, etc) - PC troubleshoot - Network/Server design,...

**JOIN WITH IMPACK PRATAMA**: **BEKERJA DI IMPACK**: Sukses kami bergantung pada orang-orang yang bekerja di perusahaan kami, karenanya kami selalu mencari talenta-talenta dan para profesional yang berdedikasi dan mencintai pekerjaannya untuk kemajuan perusahaan. Impack menawarkan suasana dan tempat kerja yang unik dan dinamis, yang menilai, mendukung, dan...

Persyaratan Pria Usia maksimal 35 tahun Pendidikan mínimal Diploma / Sarjana Jurusan Teknik Komputer / Teknik Informatika Berpengalaman sebagai IT Helpdesk mínimal 1 tahun Mampu menangani Troubleshooting Bersedia kerja shifting Tanggung Jawab Mengawasi dan merespon cepat seluruh permasalahan & request IT. Memelihara sistem komputer dan bertindak cepat...

Pendidikan mínimal S1 jurusan Teknik Informatika, Sistem Informasi - Memiliki pengalaman sebagai IT Helpdesk (**MUST HAVE REQUIREMENT please take notes)**: - Memiliki pengalaman dan pengetahuan terkait Basic IT dan Networking - Memahami atau berpengalaman tentang Ultrasound System lebih disukai - Fasih dalam bahasa Inggris lebih disukai - Berdomisili di...

REQUIREMENTS Bachelor of Information Technology/Information System - Having experience as Helpdesk/SME - Has the initiative to solve problems and coordinate with another team - Having good communication skills - Available position: 5 slots - Project-Based: Jakarta - Indonesia RESPONSIBILITIES To monitoring the incidents/requests - To carry out...

Monitoring ticket helpdesk dalam tools project management (SFDC) setiap hari. Menangani keluhan pelanggan Berkordinasi dengan team lead/ PM dalam pencarian Engineer untuk menyediakan solusi atau pertanyaan yang disampaikan melalui helpdesk ticketing Memastikan engineer tuntas dalam menyediakan solusi atau pertanyaan yang disampaikan oleh...

Monitoring ticket helpdesk dalam tools project management (SFDC) setiap hari. Menangani keluhan pelanggan Berkordinasi dengan team lead/ PM dalam pencarian Engineer untuk menyediakan solusi atau pertanyaan yang disampaikan melalui helpdesk ticketing Memastikan engineer tuntas dalam menyediakan solusi atau pertanyaan yang disampaikan oleh...

6,500,000 IDR ~ 7,500,000 IDR - Jakarta - Education : Bachelor Degree in IT/Computer Science or related major - Language: English communicative - Experience: At least 1-year of experience in Helpdesk & Monitoring 24/7 - Experience in handling ATM Systems (ATM driving/controller, monitoring system, etc.) - Have basic knowledge of IT systems in...