Franchise Development Specialist

5 days ago

Jakarta, Indonesia PT. Integrity Indonesia Full time

**Our Company**:
**Integrity Indonesia **is a foreign investment company that has operated in Indonesia for 19 years. The company is an affiliate of **Integrity Asia** which also has offices in Thailand and Malaysia.

Our business is to provide services related to the prevention, detection and investigation of fraud.

Our services include employment background screening, whistleblowing systems, mystery shopping services, due diligence, process serving, research & market intelligence, asset tracing, skip tracing, claims investigations, brand protection, anti-counterfeiting, trademark investigation and market surveys.

As a rapidly expanding company with a business in demand, Integrity Indonesia is looking for self-motivated and results-oriented individuals with strong qualifications who embrace the challenge to grow and succeed.

In line with our business expansion plans, we are currently searching for a **Franchise Development Specialist **for our entire Asia business.

**Job Role**:
The main purpose of the role of Franchise Development Specialist is to develop and set up the Franchising System for the company in the Asia region and beyond.

In broad terms the objectives are:

- Set up the Franchising system for the company.
- Design the Franchising system, establish standard contracts, prepare the Franchising Guide for New Franchisees, prepare materials for use by the company and new franchisees.
- Develop a Franchising strategy for the company, including a Franchising marketing strategy, defining the royalty system to be used.
- Participate in exhibitions and fairs for the purpose of attracting new Franchisees.
- Setup the methodology for ensuring that Franchisees comply fully with the requirements of the Franchising Guide.
- Manage relationships with all Franchisees.

**Responsibilities**:
1. Set-up
- Propose different forms of franchising systems for discussion and final selection.
- Design and establish all materials necessary for the creation of the company Franchising System
- Prepare the Franchising Business Plan
- Develop the Franchising Fee structure and Franchising Royalty structure.
- Determine the flows to be used for knowledge and materials transfers, financial flows.
- Design hierarchy of responsibilities and accountabilities.
- Draft the Franchising Proposal document
- Draft the Franchising Agreement in its various template forms
- Design the Franchising Disclosure document
- Prepare and undertake Training programs for new franchisees
- Develop the Franchising Operating Manual / Franchising Guide

2. Marketing
- Develop the Franchising Marketing Strategy
- Prepare standard and tailored Franchising Marketing Presentations and materials
- Identify the channels for marketing the Franchise opportunity
- Participate in exhibitions and fairs for the purpose of attracting new Franchisees.
- Perform marketing presentations both in person and on-line
- Manage the company web page devoted to Franchising
- Prepare and develop all marketing materials used for Franchising
- Identify and source new Franchisees

3. Implementation
- Negotiate agreements with potential new Franchisees
- Guide and assist new Franchisees in transitioning to the Franchise Operation
- Train and educate new Franchisees in the execution of all requirements related to the Franchise Agreement
- Act as support provider for new Franchisees
- Conduct in-house and in the field presentations on Franchising

4. Managing Franchisees
- Ensure the delivery of proper periodic reporting from Franchisees to the Franchisor
- Facilitate coordination between the Franchisee and the support function departments of the company
- Coordinate with internal Quality department to assist in their verification of progress made by Franchisees
- Perform Account Management role
- Collaborate with all Heads of Department to ensure the proper and timely coordination and flow of relevant information
- Participate in audits as required
- Maintain an awareness of best practices in Franchising and bring these methods to the fore in all Franchising arrangements
- Prepare and maintain all e-Learning materials for training Franchisees and others persons in the company

**Requirements**:

- Bachelor degree in a relevant field of study.
- Experienced in Franchising systems, preferably with 4-5 years of relevant experience
- Knowledgeable in Franchising documentation in its various forms, and the different Franchising approaches
- Preference for experience in services sector, and/or consulting
- Strong proficiency in English language, particularly written and spoken.
- Tech savvy and knows how to use relevant technologies to advantage.
- Strong communicator
- Culturally attuned and able to work across cultures
- Able to manage multiple projects to completion and prioritise
- Ability to work unsupervised and within a team environment.
- Drive, dynamism, enthusiasm, ‘can-do’ attitude is a must.

Integrity Indonesia is an equal opportunity employer.

If you meet these re

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