Product Support Assc

1 week ago


Jakarta, Indonesia Mitra Integrasi Informatika Full time

**Job Descriptions**:
**DUKUNGAN TEKNIS**
- Ikut serta mengevaluasi, mengidentifikasi, serta memberikan rekomendasi sesuai dengan kebutuhan user.**RENCANA IMPLEMENTASI**
- Membantu menyusun rencana implementasi infrastruktur, melaksanakan dan memonitor proses implementasi**PEMELIHARAAN**
- Mengadakan kontak langsung dengan corporate user untuk memberikan pemecahan terhadap permasalahan infrastruktur sederhana yang muncul setelah implementasi berjalan, sekaligus melihat kemungkinan pengembangan solusi kebutuhan baru.**INSTRUKSI PELATIHAN**
- Menjadi instruktur / pembimbing bagi user dalam mempelajari, memahami produk dan cara mengoperasikan produk kepada helpdesk dalam pelatihan-pelatihan tingkat dasar dan lanjut.**PENGEMBANGAN PROFESI**
- Memelihara dan mengembangkan pengetahuan dan ketrampilan teknikal, terutama teknologi prinsipal.**Job Requirements**:

- Pendidikan min. S1 dari jurusan terkait IT
- Pengalaman mínimal 2 tahun di bidang IT
- Persyaratan Teknis:

- Pengetahuan teknis pada area teknologi, kemampuan menganalisa kebutuhan User.
- Memiliki pengetahuan mendalam di beberapa keahlian/spesialisasi dalam area network, sistem operasi, system technology, database, messaging.

**Competencies**:

- TEAM ORIENTATION- IMPACT & INFLUENCE- RESPONSIVE TO CUSTOMERS/ OTHER PARTIES- DRIVE- COMMUNICATION- ANALYTICAL THINKING- SELF CONTROL & CONFIDENCE



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