Production Support
3 weeks ago
**The opportunity**
Production Support Team is responsible for maintaining and supporting the system to ensure smooth business operations.
**Responsibilities**:
- Analyzes, contributes to and improves ongoing business processes and workflows; supports incident resolution and production
- Assists with resolution of issues surfaced by support analysts
- Resolves technical issues and record transactions via ticketing system
- Promotes persistent issues to Engineers and Architects where necessary
**How will you create impact?**
Production Support Team reporting to Head of Production and CTO.
**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.
**What we are looking for**
- Good Communication
- Understand Web and API
- Understand Java Spring Boot
- Understand Oracle, SQL Server, and Mongo DB
- Understand New RelicUnderstand Logging System
**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.Professional development and leadership opportunities.
**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
**About Manulife and John Hancock**
**Manulife is an Equal Opportunity Employer**
**Working Arrangement**
Hybrid
-
IT Production Support
6 days ago
Jakarta, Indonesia Manulife Full time**The opportunity** **Position Responsibilities**: - **Incident Management**: Respond to and resolve production issues in a timely manner, following established incident management protocols. Escalate complex issues to relevant teams as necessary., and incident reports - **Troubleshooting**: Diagnose and troubleshoot issues affecting production systems....
-
IT Production Support
4 weeks ago
Jakarta, Indonesia mClinica Full time**Overview** We are looking for an IT Production Support who will be responsible for supporting the Tech Team by receiving customer support requests from end-users and analyzing these by responding to the end-user with a solution or escalating it to the appropriate Tech Team. **Your Role** - Support and resolve technical production challenges on a daily...
-
Product Support Jr
3 weeks ago
Jakarta, Indonesia Mitra Integrasi Informatika Full timeProduct Support Jr.
-
External Service Provider with English and Thai
4 weeks ago
Jakarta, Indonesia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
-
External Service Provider with English and Thai
3 weeks ago
Jakarta, Indonesia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms. One of our biggest clients is IQ OPTION (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
-
Head of Production Support
3 weeks ago
Jakarta, Jakarta, Indonesia Group Avows Full timeJob Responsibilities:Lead and prioritize the workload of the Application Support team.Manage and own the Problem Management Process, ensuring effective coordination across all EN Product Suites.Contribute to the planning of application/infrastructure releases and configuration changes.Identify areas for Service Improvement and collaborate with the Project...
-
Production Support Director
5 days ago
Jakarta, Jakarta, Indonesia Group Avows Full timeJob OverviewAt Group Avows, we are seeking an experienced Production Support Director to lead and prioritize the workload of our Application Support team. The ideal candidate will have a strong background in software development and technical operations, with expertise in managing complex technical issues and collaborating with internal teams and external...
-
Admin Support Product Management
7 days ago
Jakarta, Indonesia PT. DGS Full time**Job Requirements** - Fresh Graduate Bachelor degree of Actuarial/Mathematics/Statistic/Economics/Business/Computer Technology - Fresh Graduate are welcome with good GPA from well-known university - Ever been working in product development area is more favorable - Good in Word, Excel, Power point, and Word **Responsibilities**: - Together with Product...
-
External Service Provider with English and Thai
3 weeks ago
Jakarta, Indonesia SDZ Support Company Full timeSDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...
-
Product Support Officer
7 days ago
Jakarta, Indonesia Kawan Lama Full timeGambaran Pekerjaan Sebagai Product Support Officer, Anda akan melakukan aktivitas pemasaran after sales service terhadap pelanggan yang menjadi tanggung jawabnya sehingga terjadi transaksi antara pelanggan dengan perusahaan dapat berjalan lancar. Kualifikasi - Minimal D3 Jurusan Teknik.- Memiliki mínimal 1 tahun dibidang yang sama.Skill yang Dibutuhkan -...
-
Tiktok Content Creator
6 days ago
Jakarta, Indonesia Bithour Production Full timeBithour Production is the #3 fastest advertising agency and production house based in Jakarta. We help brands to create their brand image through TV Commercial, Company Profile, Animation, Graphic Design, Social Media, Documentation, and more. This intern will support the Marketing team. Benefits include: Part-time paid position with flexible hours. -...
-
Product Support Manager
4 weeks ago
Jakarta, Indonesia Caterpillar Full time**Career Area:**:Marketing / Sales / Product Support **Job Description:**:**Your Work Shapes the World** Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact...
-
Product Support Executive
4 weeks ago
Jakarta, Indonesia Agriaku Full timeCompany Description AgriAku is a leading technology-based local agribusiness company in Indonesia. Launched late last year, AgriAku's mission is empower mitra through sustainable, inclusive and profitable technology business models. Job Description** Issue Troubleshooting** - Work closely with product team and engineers to sync up product features and...
-
Tiktok Content Creator
4 weeks ago
Jakarta, Indonesia Bithour Production Full timeBithour Production is the #3 fastest advertising agency and production house based in Jakarta. We help brands to create their brand image through TV Commercial, Company Profile, Animation, Graphic Design, Social Media, Documentation, and more. - Support the social media team in developing a TikTok social strategy to drive brand awareness, engagement, and...
-
Tiktok Content Creator
20 hours ago
Jakarta, Indonesia Bithour Production Full timeBithour Production is the #3 fastest advertising agency and production house based in Jakarta. We help brands to create their brand image through TV Commercial, Company Profile, Animation, Graphic Design, Social Media, Documentation, and more. - Support the social media team in developing a TikTok social strategy to drive brand awareness, engagement, and...
-
IT Production Support
20 hours ago
Jakarta, Indonesia PT Vajiro Mulia Gemilang Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Teknik, Komputer **Jenjang Karir** Pemula / Staf **Job Deskripsi** - eager to learn hal hal baru, open minded, tidak kaku, well communication skill **Persyaratan** **Tingkat Pendidikan** S1 **Jurusan Pendidikan** Ilmu Komputer **Minimal Pengalaman** **Deskripsi...
-
Motion Graphic Artist and Illustrator
7 days ago
Jakarta, Indonesia Bithour Production Full timeAre you a creative and talented motion graphic artist with a passion for storytelling and bringing ideas to life? Look no further! Bithour Production, the #3 fastest advertising agency and production house in Jakarta, is looking for a motion graphic artist to join our team of over 50 creative directors. We help brands create their brand image through TV...
-
Motion Graphic Artist and Illustrator
4 days ago
Jakarta, Indonesia Bithour Production Full timeAre you a creative and talented motion graphic artist with a passion for storytelling and bringing ideas to life? Look no further! Bithour Production, the #3 fastest advertising agency and production house in Jakarta, is looking for a motion graphic artist to join our team of over 50 creative directors. We help brands create their brand image through TV...
-
Apprenticeship - Product Management Support
4 weeks ago
Jakarta, Indonesia Prudential plc Full timePrudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...
-
Product Support Manager
3 weeks ago
Jakarta, Indonesia Caterpillar Full time**Career Area**: Product Support **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...