Schedule Coordination Specialist

6 hours ago


Jakarta, Jakarta, Indonesia Cartrack Full time

We are a world-leading smart mobility SaaS company with over 2 million subscribers across 23 countries, seeking an experienced Operations Admin for Scheduling to join our team.

Key Responsibilities:
  • Coordinate the scheduling of GPS tracking unit fitments to customers, ensuring timely delivery and optimal logistics.
  • Communicate effectively with customers to confirm fitment appointments and provide updates as needed, maintaining excellent customer satisfaction.
  • Collaborate with suppliers to ensure seamless delivery of GPS tracking units, meeting quality and timeline expectations.
  • Work closely with internal departments to ensure smooth delivery of fitment operations, fostering a collaborative environment.
  • Manage the fitment scheduling system, including data entry, reporting, and analytics, to drive business efficiency.
  • Monitor and report on fitment progress, identifying areas for improvement and implementing corrective actions.
  • Resolve scheduling conflicts and issues promptly, minimizing disruptions and ensuring high-quality outcomes.
  • Maintain accurate and up-to-date records of fitment appointments and status, ensuring compliance with company policies and procedures.
Qualifications:
  • Conversational English language skill.
  • Diploma Degree (D3) or equivalent, with a strong foundation in scheduling, logistics, or a related field.
  • At least 1 year of experience in scheduling or a related field, demonstrating expertise and problem-solving skills.
  • Strong computer skills, including proficiency in scheduling software, and ability to learn new tools quickly.
  • Excellent organizational and time-management skills, with a proven track record of meeting deadlines and delivering results.
  • Ability to work effectively in a fast-paced, deadline-driven environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong attention to detail and accuracy, with a focus on delivering high-quality outcomes.
  • Effective communication and interpersonal skills, with the ability to interact with all levels of the organization and external stakeholders.

The estimated salary for this role is $40,000 - $60,000 per annum, based on industry standards and location. Cartrack offers a competitive compensation package, including benefits and opportunities for professional growth and development.



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