Operations Coordinator

3 days ago


Jakarta, Jakarta, Indonesia Cartrack Full time
About Cartrack

Cartrack is a world-leading smart mobility SaaS company with over 2 million subscribers across 23 countries.

Job Title: Operations Coordinator - Scheduling ExpertEstimated Salary: $40,000 - $60,000 per year

We are seeking an experienced Operations Coordinator to join our team as a Scheduling Expert. The ideal candidate will have strong organizational and time-management skills, with the ability to work effectively in a fast-paced, deadline-driven environment.

Key Responsibilities:
  • Coordinate Scheduling: Coordinate the scheduling of GPS tracking unit fitments to customers.
  • Customer Communication: Communicate with customers to confirm fitment appointments and provide updates as needed.
  • Supplier Collaboration: Collaborate with suppliers to ensure timely delivery of GPS tracking units.
  • Internal Department Coordination: Communicate with internal departments to ensure the smooth delivery of fitment operations.
  • Scheduling System Management: Manage the fitment scheduling system, including data entry and reporting.
  • Progress Monitoring: Monitor and report on fitment progress to ensure timely completion.
  • Scheduling Conflict Resolution: Identify and resolve any scheduling conflicts or issues.
  • Record Keeping: Maintain accurate and up-to-date records of fitment appointments and status.
Required Skills and Qualifications:
  • English Language Skill: Has conversational level of English language skill.
  • Education: Minimum of Diploma Degree (D3) or equivalent.
  • Experience: At least 1 year of experience in scheduling or a related field.
  • Computer Skills: Strong computer skills, including proficiency in scheduling software.
  • Organizational Skills: Excellent organizational and time-management skills.
  • Communication Skills: Ability to communicate effectively with all levels of the organization and with customers.

The successful candidate will be able to work independently and as part of a team, with a strong attention to detail and accuracy.



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