Commercial Operations Specialist

4 days ago


Jakarta, Jakarta, Indonesia Indosat Full time
Key Performance Indicators (KPIs)

The following are the key performance indicators for this role:

  • Sales growth targets: 22% to 30% increase in volume branch sales
  • Distributor performance: Regularly communicate and provide feedback to influencers MOBO add-on active and data MOBO achievement add-on
  • Cluster development: Collaborate with MPC & MP3 to develop existing clusters with target growth reload up to 14% until end of year
  • Product availability and visibility: Ensure availability and visibility of Indosat products
  • Sales channel advocacy: Advocate all sales channels related to all Indosat promotions and products
  • Branding visibility: Manage branding visibility in clusters
  • Retail penetration: Strengthen retail penetration by opening new outlets
  • Outlet engagement: Strengthen outlet engagement through Indosat promotions and products as main preferable sales by outlets
  • Distributor compliance: Educate distributor teams to comply with distributor KPIs (training, coaching, and counseling)
  • Distributor guidance: Direct and guide distributors to deliver activities in clusters including brand activities, sales events, happening arts, bundling programs, and community programs
  • Card distribution monitoring: Monitor card distribution to all distros/outlets in respective clusters
  • Network availability: Monitor network availability and escalate to Head of Branch Sales and Commercial Operation in Region for any network problems in respective clusters


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