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Financial Resolution Team Lead

1 week ago

Yogyakarta, Yogyakarta, Indonesia PT Mindo Small Business Solutions Full time
Job Description

We are seeking a dedicated and detail-oriented Resolutions Team – PIC to lead our Resolutions Team.

This role is responsible for handling client payout inquiries, reviewing client compensation claims, and ensuring a smooth claims process with third-party insurance providers.

The PIC will also be responsible for managing reports, handling escalations, and maintaining clear communication with upper management.