Customer Service Representative

3 weeks ago


Yogyakarta, Yogyakarta, Indonesia Somethinc - BeautyHaul Full time

About Somethinc - BeautyHaul


We are a fast-growing beauty company in Indonesia, aiming to become the largest vertically integrated beauty ecosystem. Our company has attracted investment from a reputable investor, Sequoia Capital.


Our first brand Somethinc is the #1 skincare brand in e-commerce & modern trade with >1M social media followers. We offer multiple brands directly to our customers through our offline/online commerce platform.


Key Responsibilities:



  • Learn and understand our extensive product knowledge.
  • Provide accurate information and knowledge regarding our products and beauty.
  • Respond to comments and questions on our official social media accounts within the determined time range and target.
  • Ensure all comments or questions are replied.

Requirements:



  • Extensive knowledge in beauty is required (skincare/makeup).
  • Minimum of 1 year of customer service experience preferred (fresh graduates with good knowledge of beauty trends are welcome to apply).
  • Stay up-to-date with social media trends.
  • Great communication skills and eagerness to learn.
  • Proficiency in English, both verbal and written, is preferred.
  • Flexibility to work on weekends/public holidays.

We value a “CREATE” culture (Collaborative, Responsible, Eccentric, Agile, Tough, Effective). We are looking for like-minded individuals who are excited to disrupt the traditional beauty industry with product innovation and non-linear growth, who want to build a profitable start-up into a unicorn company, and who will always learn and do the right thing.



  • Yogyakarta, Yogyakarta, Indonesia Somethinc - BeautyHaul Full time

    About Somethinc - BeautyHaulWe are one of the fastest-growing beauty companies in Indonesia, aiming to be the largest vertically integrated beauty ecosystem from supply to retail.Our first brand, Somethinc, was founded in 2019 and is currently the #1 skincare brand in e-commerce & modern trade with >1M social media followers.We are looking for a Customer...


  • Yogyakarta, Yogyakarta, Indonesia Somethinc - BeautyHaul Full time

    About Somethinc - BeautyHaulWe are one of the fastest-growing beauty companies in Indonesia, aiming to be the largest vertically integrated beauty ecosystem. Our first brand, Somethinc, is the #1 skincare brand in e-commerce & modern trade, with over 1M social media followers. We are a dynamic company with a 'CREATE' culture (Collaborative, Responsible,...


  • Yogyakarta, Yogyakarta, Indonesia Somethinc - BeautyHaul Full time

    About Somethinc - BeautyHaulWe are a fast-growing beauty company in Indonesia, aiming to be the largest vertically integrated beauty ecosystem from supply to retail. Our first brand, Somethinc, is the #1 skincare brand in e-commerce & modern trade with >1M social media followers. We are incubating more business models in our platform and aim to be a strong...


  • Yogyakarta, Yogyakarta, Indonesia Somethinc - BeautyHaul Full time

    About Somethinc - BeautyHaulWe are a fast-growing beauty company in Indonesia, with a mission to become the largest vertically integrated beauty ecosystem from supply to retail.Our first brand "Somethinc" was founded in 2019 and is currently the #1 skincare brand in e-commerce & modern trade with >1M social media followers.We are looking for a skilled Beauty...


  • Yogyakarta, Yogyakarta, Indonesia Cartrack Full time

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.The ideal candidate will have a strong background in automotive/electronic...


  • Yogyakarta, Yogyakarta, Indonesia Archipelago International Full time

    Job Title: Front Office Operations ManagerJob Summary: We are seeking a highly skilled Front Office Operations Manager to join our team at Archipelago International. The successful candidate will be responsible for overseeing the front office operations, ensuring exceptional guest service, and maintaining the highest standards of hotel operations.Key...


  • Yogyakarta, Yogyakarta, Indonesia Somethinc - BeautyHaul Full time

    About Somethinc - BeautyHaulWe are a fast-growing beauty company in Indonesia, aiming to be the largest vertically integrated beauty ecosystem from supply to retail. Our first brand, Somethinc, is the #1 skincare brand in e-commerce & modern trade with >1M social media followers. We are looking for a Beauty Product Specialist to join our...


  • Yogyakarta, Indonesia PT. PEOPLE SEARCH INTERNATIONAL Full time

    Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into customer issues - Provide effective...


  • Yogyakarta, Indonesia ADI Consulting Full time

    **Customer Service Representatives - BPO company** Open to applicants of Thai and Vietnamese nationality only Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately...


  • Yogyakarta, Indonesia Beauty Lux Full time

    Customer Service Representative - Pria / Wanita usia maksimal 30 tahun - Pendidikan mínimal S1, D3, SMA segala jurusan - Berpenampilan menarik - Pengalaman di bidang Skincare mínimal 1 tahun - Menyukai dunia pelayanan - Bersedia shifting, masuk di weekend - Siap Bekerja dengan Target "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan...


  • Yogyakarta, Indonesia Gratitude Inc. Full time

    **Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...


  • Yogyakarta, Indonesia Convergence Full time

    **Position**: Team Leader Customer Service E-Commerce Fintech **Company**: Convergence **Location**: Yogyakarta, Jogja, Indonesia **Contract Details**: Full-time **Job Summary**: We are looking for an experienced and motivated Team Leader in Customer Service E-Commerce Fintech to join our team at Convergence in Yogyakarta, Jogja, Indonesia. You will be...


  • Yogyakarta, Indonesia Ivosights Full time

    Handle Customer question/complain Escalated the ticket to Team Lead Minimum SMA/SMK Have a mínimal 1 year experience as customer service, live chat agent or call center Focus and understand users' needs. Excellent written and verbal communication skills and decision making skills Able to work on Monday-Friday (office hour)

  • Health Representative

    6 months ago


    Yogyakarta, Indonesia Pfizer Full time

    The Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’srole will be the introduction of medicines and innovative digital service that will help elevate Health Care...

  • Customer Service

    6 months ago


    Yogyakarta, Indonesia Spilla Jewelry Full time

    **DESKRIPSI PEKERJAAN**: a. Mengedukasi customer tentang produk jewelry di Spilla Jewelry **(Yogyakarta)** b. Aktif melayani customer secara offline hingga _dealdone_ dengan tetap mengedepankan pada _service excellence_ c. Melakukan input order dan laporan harian d. Meng-_handle_ _complaint customer_ **KUALIFIKASI**: a. Penempatan Spilla Jewelry...


  • Yogyakarta, Indonesia Tekrecruiters Full time

    **Client Service Representative** Duties & Responsibilities: callbacks. - Understand customer inquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following the client’s...


  • Yogyakarta, Indonesia Tekrecruiters Full time

    **Client Service Representative** Duties & Responsibilities: callbacks. - Understand customer inquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following the client’s...


  • Yogyakarta, Indonesia MHNexus Full time

    RESPONSIBILITIES: - Provide accurate and timely information about our products, services, and policies. - Assist customers in resolving issues, complaints, or technical problems with empathy and efficiency. - Record and document customer interactions, inquiries, and resolutions accurately in our CRM system. - Escalate complex issues to the appropriate team...

  • Customer Service

    5 months ago


    Yogyakarta, Indonesia Sinergi Performa Cipta Full time

    31774 Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...

  • Customer Service

    4 weeks ago


    Yogyakarta, Indonesia PT Imecon Teknindo Full time

    Responsibilities: - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least 50 words per minute - Exhibit effective communication and active listening skills - Collaborate with team members to ensure seamless...

  • Customer Service

    3 months ago


    Yogyakarta, Indonesia PT. Swakarya Insan Mandiri (SIMGROUP) Full time

    **Role : Customer Service** **Placement : Kab. Sleman, Yogyakarta** **Status : Urgent** **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the...

  • Customer Service

    4 weeks ago


    Yogyakarta, Indonesia PT. Swakarya Insan Mandiri (SIMGROUP) Full time

    **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the company and client. - Work with other team members in identifying better ways in providing...

  • Customer Service

    5 months ago


    Yogyakarta, Indonesia PT Swakarya Insan Mandiri Full time

    Jobdesk 1. Handling customer baik pertanyaan atau pun complaint 2. Melakukan inbound call atau outbond call kepada customer Kualifikasi - Usia 18 - 35 tahun - Pendidikan min. SMA/SMK - Berpengalaman dibidang Customer Service / Call center min.3 Bulan - Bersedia Shifting - Diutamakan Domisili Area Yogyakarta Jenis Pekerjaan: Penuh Waktu Gaji: Rp2.300.000...

  • Customer Service

    5 months ago


    Yogyakarta, Indonesia Renjana Offset Full time

    Lowongan Kerja Renjana Offset Dibuka kesempatan untuk posisi Customer Service Kualifikasi: 1. Wanita usia max. 30 tahun 2. Memiliki pengalaman sejenis (disukai) 3. Mau belajar dan cepat beradaptasi 4. Memahami dan menguasai microsoft office Deskripsi pekerjaan: 1. Mengelola data base customer perusahaan 2. Merespon dan memenuhi kebutuhan customer...

  • Customer Service

    3 days ago


    Yogyakarta, Indonesia Nopipan Bakery Full time

    Customer Service - Pria / Wanita, usia max 35 thn - Min. SMU / SMK / sederajat - Domisili D.I.Yogyakarta - Bisa bekerja dalam TEAM & SHIFT - Berorientasi pada target


  • Yogyakarta, Indonesia PT. IGT Solutions Indonesia Full time

    Handle User complaints which manifest as incoming Ticket in Resolution Tools - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. - Acknowledging and resolving...

  • Customer Service

    5 months ago


    Yogyakarta, Indonesia AQIQAH AL-KAUTSAR INDONESIA Full time

    **NEED URGENT!!** **CUSTOMER SERVICE**: Kualifikasi: - Pendidikan mínimal SMK / sederajat - Laki - laki, **Usia mínimal 20 tahun - 25 tahun** - **Pengalaman sebagai Telemarketing 1 tahun** - Mampu berkomunikasi dengan baik - Mampu bekerja secara team dan Individu - **Pengalaman dibidang Customer service mínimal 1 tahun** - Siap bekerja dalam tekanan -...