Customer Service Representatives

Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into customer issues - Provide effective...

Customer Service Representative - Pria / Wanita usia maksimal 30 tahun - Pendidikan mínimal S1, D3, SMA segala jurusan - Berpenampilan menarik - Pengalaman di bidang Skincare mínimal 1 tahun - Menyukai dunia pelayanan - Bersedia shifting, masuk di weekend - Siap Bekerja dengan Target "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan...

About Somethinc - BeautyHaulWe are one of the fastest-growing beauty companies in Indonesia, aiming to be the largest vertically integrated beauty ecosystem from supply to retail.Our first brand, Somethinc, was founded in 2019 and is currently the #1 skincare brand in e-commerce & modern trade with >1M social media followers.We are looking for a Customer...

**Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

**Position**: Team Leader Customer Service E-Commerce Fintech **Company**: Convergence **Location**: Yogyakarta, Jogja, Indonesia **Contract Details**: Full-time **Job Summary**: We are looking for an experienced and motivated Team Leader in Customer Service E-Commerce Fintech to join our team at Convergence in Yogyakarta, Jogja, Indonesia. You will be...

About Somethinc - BeautyHaulWe are one of the fastest-growing beauty companies in Indonesia, aiming to be the largest vertically integrated beauty ecosystem. Our first brand, Somethinc, is the #1 skincare brand in e-commerce & modern trade, with over 1M social media followers. We are a dynamic company with a 'CREATE' culture (Collaborative, Responsible,...

Handle Customer question/complain Escalated the ticket to Team Lead Minimum SMA/SMK Have a mínimal 1 year experience as customer service, live chat agent or call center Focus and understand users' needs. Excellent written and verbal communication skills and decision making skills Able to work on Monday-Friday (office hour)

About Somethinc - BeautyHaulWe are a fast-growing beauty company in Indonesia, aiming to become the largest vertically integrated beauty ecosystem. Our company has attracted investment from a reputable investor, Sequoia Capital.Our first brand Somethinc is the #1 skincare brand in e-commerce & modern trade with >1M social media followers. We offer multiple...

The Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’srole will be the introduction of medicines and innovative digital service that will help elevate Health Care...

**DESKRIPSI PEKERJAAN**: a. Mengedukasi customer tentang produk jewelry di Spilla Jewelry **(Yogyakarta)** b. Aktif melayani customer secara offline hingga _dealdone_ dengan tetap mengedepankan pada _service excellence_ c. Melakukan input order dan laporan harian d. Meng-_handle_ _complaint customer_ **KUALIFIKASI**: a. Penempatan Spilla Jewelry...

About Somethinc - BeautyHaulWe are a fast-growing beauty company in Indonesia, aiming to be the largest vertically integrated beauty ecosystem from supply to retail. Our first brand, Somethinc, is the #1 skincare brand in e-commerce & modern trade with >1M social media followers. We are incubating more business models in our platform and aim to be a strong...

**Client Service Representative** Duties & Responsibilities: callbacks. - Understand customer inquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following the client’s...

**Client Service Representative** Duties & Responsibilities: callbacks. - Understand customer inquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following the client’s...

RESPONSIBILITIES: - Provide accurate and timely information about our products, services, and policies. - Assist customers in resolving issues, complaints, or technical problems with empathy and efficiency. - Record and document customer interactions, inquiries, and resolutions accurately in our CRM system. - Escalate complex issues to the appropriate team...

31774 Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...

Responsibilities: - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least 50 words per minute - Exhibit effective communication and active listening skills - Collaborate with team members to ensure seamless...

**Role : Customer Service** **Placement : Kab. Sleman, Yogyakarta** **Status : Urgent** **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the...

**Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the company and client. - Work with other team members in identifying better ways in providing...

Jobdesk 1. Handling customer baik pertanyaan atau pun complaint 2. Melakukan inbound call atau outbond call kepada customer Kualifikasi - Usia 18 - 35 tahun - Pendidikan min. SMA/SMK - Berpengalaman dibidang Customer Service / Call center min.3 Bulan - Bersedia Shifting - Diutamakan Domisili Area Yogyakarta Jenis Pekerjaan: Penuh Waktu Gaji: Rp2.300.000...

Lowongan Kerja Renjana Offset Dibuka kesempatan untuk posisi Customer Service Kualifikasi: 1. Wanita usia max. 30 tahun 2. Memiliki pengalaman sejenis (disukai) 3. Mau belajar dan cepat beradaptasi 4. Memahami dan menguasai microsoft office Deskripsi pekerjaan: 1. Mengelola data base customer perusahaan 2. Merespon dan memenuhi kebutuhan customer...