Retail Operations Manager

5 days ago


Surabaya ꦱꦫꦧꦪ, Indonesia PT Pop Mart Indonesia Full time
Job Overview:

We are seeking a highly skilled Retail Operations Manager to lead our store team in PT Pop Mart Indonesia. As a key member of our management team, you will be responsible for achieving sales targets, managing product inventory, and ensuring compliance with company policies.

Key Responsibilities:
  • Achieve sales targets through data analysis, goal breakdown, and task follow-up
  • Conduct interviews, onboarding, training, team building, and employee engagement
  • Manage product inventory, safety, store display, and stock analysis
  • Handle store property management and follow up on engineering maintenance
  • Organize staff scheduling, daily operations, and resolve customer complaints
  • Coordinate with various departments within the company
  • Monitor and analyze store performance to develop improvement strategies
  • Ensure compliance with company policies and operational standards
Requirements:
  • 1-3 years of experience as a store manager or in store operation management
  • Strong practical experience in store management, preferably in multinational retail and related brands
  • Strong management ability, executive ability, and communication skills, able to withstand greater work intensity and work pressure
  • Good expression skills, communication skills, training skills, and data processing and report analysis abilities
  • Proficient in computer and Office software
  • College degree or above


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