AVP, Transfer Agency Operations Manager

1 week ago


Jakarta, Jakarta, Indonesia Citibank Full time
Key Responsibilities:

As a senior professional in the Transfer Agency operational unit, your primary duties will include people management, day-to-day transaction processing, client servicing, and governance responsibilities. You will report to the ID Head of TA Operations and be accountable for managing an operational team in Indonesia.

Your expertise will encompass the full trade cycle, including other functions performed within Transfer Agency operations, as well as the responsibilities of the Administrator and the Custodian. You will be responsible for handling daily BAU activities including client and vendor management, BAU management and oversight responsibilities, while maintaining a close working relationship with product & technology partners and operational teams in-country and in other Citi locations.

You will ensure accurate and timely delivery of daily BAU activities, oversee governance of in-country operational activities and/or other outsourced/offshored activities, and stay informed about regulatory and industry changes impacting the business.



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