Travel Industry Expert

2 days ago


Jakarta, Jakarta, Indonesia tiket Full time

We are t-fam, a leading travel company with over 50 million users. We strive to provide the best experience for our customers in crafting their own adventures.

Key Responsibilities
  • Support hotel chains and partners through various communication channels for administrative tasks such as extranet training, new registration processes, contract uploads, content management, hotel activation, and record maintenance.
  • Manage hotel accounts assigned by Area Manager/Senior Market Manager, reviewing and improving commercial conditions obtained from hotel partners.
  • Monitor price competitiveness and room inventory availability at all times.
  • Collaborate with related departments on customer bookings.
  • Fulfill SLA, achieve individual KPI target, and contribute to overall hotel department's targets and KPIs.
  • Ensure accurate hotel information and facility details on hotel contents to enhance bookings.
  • Participate in company campaigns and tactical promotion projects.
Required Qualifications
  • Minimum 1 year of prior work experience.
  • Bachelor Degree or D3 equivalent.
  • Good knowledge of the Travel/Hotel Industry.
  • Understanding of extranets/channel managers.
  • Proficient in Microsoft Office skills.
  • Excellent command of English (writing and speaking).
  • Willingness to be placed in Jakarta.


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