Customer Service Representative

2 days ago


Jakarta, Jakarta, Indonesia KIA Tours & Travels Full time
About Our Team:

We are a dynamic team at KIA Tours & Travels looking for a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. As a key member of our sales department, you will be responsible for promoting our travel products to clients and ensuring exceptional customer satisfaction.

Key Responsibilities:
  • Become an expert in all aspects of travel products and services offered by KIA Tours & Travels.
  • Maintain strong relationships with existing clients and identify opportunities to expand our client base.
  • Develop and implement effective sales strategies to meet targets.
  • Provide prompt assistance to clients, ensuring their needs are met and exceeding their expectations.
Requirements:
  • A Bachelor's degree in Hospitality, Tourism, Hotel Management or a related field.
  • A minimum of 2-3 years experience in the travel industry, preferably in sales and marketing roles.
  • Strong skills in Microsoft Office and excellent communication, presentation, and negotiation skills.
  • Able to work independently and as part of a team to achieve sales targets.
  • Flexibility to work in Central Jakarta (Harmoni area).
Why Work With Us:
  • Opportunity to work with a reputable company in the travel industry.
  • Competitive salary and benefits package.
  • Professional development opportunities to enhance your skills and knowledge.


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