Service Quality

**Job Descriptions**: - Analyze quality service results and identify gaps - Recommend process enhancements to raise standards of quality service - Develop and implement method to integrate Quality Service data points into our propriety system to facilitate easier analysis. - Analyze the available tools and systems and recommend suitable ones to enhance the...

Double M is more than just a consultant but a trusted partner for companies that want to expand their business in Indonesia and Southeast Asia. With a main focus on customer-oriented services, Double M provides holistic solutions, offering expert advisory in research, legal, human resources, sales, and other services field related to market...

**Location Jawa, Indonesia** **Responsibilities**: - Perform regular quality assessments on all incoming materials from vendors and outgoing products. - Reject all products and materials that fail to meet quality expectations. - Read blueprints, plans, and specifications to understand the requirements of products and services. - Measure product dimensions,...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Gambaran Pekerjaan - Sebagai Customer Service Quality Assurance, Anda akan bertanggungjawab dalam mengukur dan menjaga tingkat kepuasan pelanggan sesuai ketentuan perusahaan, menentukan dan menetapkan kualitas layanan sesuai standard yang di tetapkan, mengadakan Knowledge Sharing secara berkala kepada Customer Service & Customer Service Officer dan Logistics...

LOWONGAN KERJA Coal Quality & Customer Services Qualification Bachelor's degree of Geology, Mining or Chemical Engineering Min. 3 years of experience as QC coal production / Laboratory Good in Coal Quality & Management Stockpile, Coal Sampling, Preparation and Analysis Good communication and presentation skills Good in English Language and Computer...

**Tanggung Jawab**: Memonitor implementasi standar layanan di Cabang Develop Competency & Capability Frontliners Improvement Service proses terkait dengan customer Conduct FGD & Customer Satisfaction **Kualifikasi**: Pendidikan mínimal S1 semua jurusan Pengalaman 3 tahun di bidang service quality/customer experience sebagai supervisor, di perusaahan...

**Requirements**: - Minimum education is Diploma - Excellent written and spoken communication skills - Able to work on detail and precise scoring of the data being audited - Good command of the English language - High knowledge of the company's products, services and business operations - Advanced presentation, interpersonal, time management, and...

Conduct periodic quality checks and/or evaluations for desk collection, customer service, telemarketing agents by doing monitoring of phone calls and text messages based on a particular standard set forth by the company and prepare/analyst periodic reports providing suggestions for improvements based on the results of the reports - Deliver proactive feedback...

Conduct periodic quality checks and/or evaluations for desk collection, customer service, telemarketing agents by doing monitoring of phone calls and text messages based on a particular standard set forth by the company and prepare/analyst periodic reports providing suggestions for improvements based on the results of the reports Deliver proactive feedback...

**Requirements**: - Minimum D4/S1/S2 - GPA min 3.00 - Max 25 years old (S1) - Max 27 years old (S2) **Benefits**: - Basic Salary - BPJS - Outside - Java - Allowance - (Outside Domicile) - Transport - Allowance - Residence - Allowance - (Outside Jabodetabek) **IT - Quality Assurance**: Developing quality standards, conducting tests and identifying issues...

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better...

**Responsibilities for Quality Assurance** - Create quality measurements to track improvement in products by creating a standard test case document for execution test - Execute quality improvement testing and activities (manual and automatic testing) - Develop quality assurance standards and company processes - Ensure products meet customer expectations and...

Integrity Indonesia is a foreign investment company that has operated for 23 years in Indonesia. Our business is to provide services related to the prevention, detection and investigation of fraud.Our services include employment background screening, business investigation, compliance, whistleblowing systems, mystery shopping services, due diligence, process...

Create and develop a comprehensive test plan. - Responsible for all software testing, including functional, integration, performance, and security tests to make sure the website running fit in standard. - Record, track, and report the reported testing clearly and accurately, and collaborate with the development team for the identification of problem or bug...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Are you detail-oriented, analytical, and passionate about quality assurance in the travel industry? Join **ATI Business Group** as a **Ticketing Quality Control**and play a crucial role in ensuring accurate and seamless ticketing operations for our clients. **Key Responsibilities**: - Conduct quality control (QC) checks to ensure accuracy and consistency...

Take ownership of the design and development of all aspects of the automated test approach and strategy; - Collaborate with business team members to review and clarify requirements and acceptance criteria for all functional and non-functional testing needs; - Estimate, prioritize, plan and coordinate testing activities; - Enable testing early in the...

The Sales Support Analyst is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in providing a full range of support services to sales people...