Service Quality Assistant Manager

2 weeks ago


Jakarta, Indonesia Bussan Auto Finance Full time

**Tanggung Jawab**:
Memonitor implementasi standar layanan di Cabang

Develop Competency & Capability Frontliners

Improvement Service proses terkait dengan customer

Conduct FGD & Customer Satisfaction

**Kualifikasi**:
Pendidikan mínimal S1 semua jurusan

Pengalaman 3 tahun di bidang service quality/customer experience sebagai supervisor, di perusaahan multifinance atau banking lebih disukai

Usia maksimal 35 tahun

Bisa menyetir mobil

Menguasai Ms. Excel (fungsi logika IF, Vlookup/Hlookup, Pivot, dan sebagainya) & Power Point

Komunikasi baik dan mampu melakukan koordinasi baik dengan tim maupun dengan department lain

Lancar berbahasa inggris

Memiliki leadership yang baik



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