CRM Manager, Ap Cluster

6 months ago


Jakarta, Indonesia Organon Full time

The Position
- ** Customer Relationship Manager is leading CRM strategy and **Operations** in system to support Organon’s ambition on Customer Engagement Excellence in AP cluster.**:

- This position reports to Commercial Excellence Lead (AP cluster) and has a close collaboration with the SFE Managers and broader MCOP team in the cluster as well as market teams to plan and execute all CRM priorities
- ** The position can be based in any markets of AP cluster **including Singapore, Malaysia, Taiwan, Hong Kong, Vietnam, India, Indonesia, Philippines, Australia, New Zealand and Thailand.

CRM operation
- Accountable for day to day operations of CRM
- Operating as the trusted advisor for the CRM solution, supporting ongoing multichannel engagement acceleration
- Designing the structured multichannel engagement plan in Veeva system for commercial functions to provide feedback.
- Leading CRM integration with other platforms and systems in the company
- Establishing guidelines efficient CRM usage for stakeholders
- Reviewing data quality and user behavior on a periodic basis to ensure meaningful insight is generated relating to customer engagement.
- Supporting market expansion and planned new Veeva functionality onboarding.
- Supporting day to day operations of CRM

CRM capability
- Producing a 3-year roadmap to enable the CRM function to be a customer centric, business focused, results oriented function.
- Collaborating with stakeholders both locally and within the AP cluster to deliver the roadmap in real terms.
- Represent AP cluster to participate the Global CRM community meetings to address the needs from AP cluster and provide feedback to Global CRM community on the prioritized CRM solutions to be built in pipeline.

CRM strategy
- Enabling the field force through effective CRM training in AP cluster for the various users (eg. sales manager, sales rep, marketing, medical affair, SFE etc.)
- Actively updating stakeholders on the latest CRM trends in the pharmaceutical industry, identifying executable solutions with high impact

**Secondary Job Description**

**Who We Are**:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

**Search Firm Representatives Please Read Carefully**

**Annualized Salary Range**

**Annualized Salary Range (Global)**

**Annualized Salary Range (Canada)**

**Please Note: Pay ranges are specific to local market and therefore vary from country to country.**

**Employee Status**:
Regular

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites**

**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Number of Openings**:
1
**Requisition ID**:R525275


  • CRM Manager

    6 months ago


    Jakarta, Indonesia Organon Full time

    **The Position** - ** Customer Relationship Manager** **is leading CRM strategy and execution in system **to support Organon’s ambition on Customer Engagement Excellence in AP cluster. - This position **reports** to Commercial Excellence Lead (AP cluster) and having close collaboration with MCOP team in cluster and market field force to plan and execute...


  • Jakarta, Indonesia Organon Full time

    **The Position** - Highly dynamic career in Sales and career development opportunities - Be part of a high performing team in a collaborative environment - A great opportunity that leads to brand management - The position can be based in any markets of AP cluster** **including Singapore, Malaysia, Taiwan, Hong Kong, Vietnam, India, Indonesia, Philippines,...

  • CRM Manager

    6 months ago


    Jakarta, Indonesia Lamudi Full time

    **About Lamudi** Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach. Lamudi.co.id is a property technology company that aims to...


  • Jakarta, Indonesia Merck Full time

    **The Position** - Highly dynamic career in Sales and career development opportunities - Be part of a high performing team in a collaborative environment - A great opportunity that leads to brand management **Responsibilities**: - Product marketing for Organon’s SAC (Short Acting Contraception) and HRT brands. - Development of integrated marketing plans...


  • Jakarta, Indonesia World Vision International Full time

    Wahana Visi Indonesia is a Christian humanitarian organization dedicated to work and collaborate to empower the most vulnerable children, family and community through community development, advocacy, and emergency response for sustainable transformation regardless of religion, race, ethnic or gender. Since 1998, Wahana Visi Indonesia has carried out various...

  • CRM Manager

    6 months ago


    Jakarta, Indonesia Lamudi.co.id Full time

    Lamudi.co.id is part of Lamudi, a global online property portal focusing exclusively on emerging markets. Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers...

  • CRM Manager

    6 months ago


    Jakarta, Indonesia Agriaku Full time

    **Company Description** AgriAku is a leading technology-based local agribusiness company in Indonesia. Launched late last year, AgriAku's mission is empower mitra through sustainable, inclusive and profitable technology business models. CRM Manager is responsible for developing, implementing, and managing online marketing strategies with regard to life...

  • CRM Manager

    2 weeks ago


    Jakarta, Indonesia Setara Networks Full time

    We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the...


  • Jakarta, Indonesia World Vision Perú Full time

    Wahana Visi Indonesia is a Christian humanitarian organization dedicated to work and collaborate to empower the most vulnerable children, family and community through community development, advocacy, and emergency response for sustainable transformation regardless of religion, race, ethnic or gender. Since 1998, Wahana Visi Indonesia has carried out various...

  • CRM Lead

    6 months ago


    Jakarta, Indonesia WTW Full time

    **The Role** As the CRM Lead & Campaign Manager, you will play a pivotal role in driving our CRM strategy, leveraging Microsoft Dynamics 365, and orchestrating targeted campaigns to enhance customer engagement and retention. This role demands strategic prowess, analytical acumen, and adept campaign management skills. **Key Responsibilities**: - **CRM...

  • CRM Lead

    7 months ago


    Jakarta, Indonesia WTW Full time

    **The Role** As the CRM Lead & Campaign Manager, you will play a pivotal role in driving our CRM strategy, leveraging Microsoft Dynamics 365, and orchestrating targeted campaigns to enhance customer engagement and retention. This role demands strategic prowess, analytical acumen, and adept campaign management skills. **Key Responsibilities**: - **CRM...

  • CRM Manager

    6 months ago


    Jakarta, Indonesia Merah Cipta Media Full time

    **Job Description**: 1. Lead the GetPlus CRM team in managing end-to-end campaign developments, including planning, monitoring, implementing and evaluating marketing strategies & innitiatives. 2. Collaborate with Partner Marketing, Partner Success, Event and Growth team in designing and building strategies and campaigns to reach our business goals. 3....

  • CRM & Careline Manager

    6 months ago


    Jakarta, Indonesia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT INDONESIA** **IS LOOKING FOR A CRM & CARELINE MANAGER** **SENIORITY LEVEL**:Experienced Professional **FUNCTION**:...

  • Finance Ap

    2 months ago


    Jakarta, Indonesia PT Panca Kusuma Raya Full time

    Handling Finance Business Process AP - Payment Process - Bank Reconciliation - Input Data in ERP - Bachelors Degree in Accounting / Finance Major - At least 4 Year of working experience in Finance AP - Computer literate (Ms. Word, Excel, PowerPoint) - Experience working in B2B Company: Manufacture, Distribution, Logistic - Understanding Accounting Journal -...


  • Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24166943 **Job Category** Sales & Marketing **Location** Le Meridien Jakarta, Jalan Jenderal Sudirman, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** **CANDIDATE PROFILE** **Education and Experience** **Required**: - 2-year degree from...

  • Accounts Payable

    2 weeks ago


    Jakarta, Indonesia Alodokter Full time

    **Key Responsibilities**: Accounts Payable Management: - Process and manage all incoming invoices, ensuring accuracy and compliance with company policies. - Review, verify, and match invoices against purchase orders (POs) and contracts. - Monitor the AP aging report and ensure timely payment processing. - Prepare and process payments for vendors,...


  • Jakarta, Indonesia JTI - Japan Tobacco International Full time

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the...

  • CRM Intern

    2 months ago


    Jakarta, Indonesia AlloFresh Full time

    Assist the CRM team in managing and executing daily CRM campaigns - Copywriting for CRM campaigns; Write and optimize copy for push notifications and other CRM touchpoints. - Support customer data analysis for segmentation and personalization of campaigns to boost customer retention and engagement. - Prepare and send CRM campaign performance reports and...


  • Jakarta, Indonesia Marriott International, Inc Full time

    **Job Number** 24083820 **Job Category** Revenue Management **Location** The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for balancing financial objectives of different lodging products...

  • CRM Manager

    6 months ago


    Jakarta, Indonesia Gojek Full time

    ODS - Product Management, Jakarta **About the Role** Fasten your helmet and climb aboard, if you’re ready to be our CRM Manager, GoFood. In this role, you will be an integral player within the GoFood Marketing team based in Jakarta, Indonesia. Leading all CRM initiatives within the GoFood Marketing team, you will be responsible for ensuring the...