Customer Care Priority Team Leader

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. - That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. Customer Care Tiket Priority Team Leader will meet with VIP Customers to discuss and learn about...

Job purpose: Customer Care B2B Team Leader is responsible to ensure all B2B notification running well as per agreed KPI & SLA **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases, providing settlement solutions and recovering to achieve customer satisfaction. - Manage Customer Care B2B teams (Agents) performance...

**Customer Care Team Lead**: Jakarta, Jakarta - Work Type: Full Time **Role & Responsibilities** - Responsible for Honest Care Operation end to end monitoring including supervision of a group of Customer Care Specialist, ensure the 24/7 operation work accordance to company standard - Provide regular (weekly & monthly) coaching and counseling to all team...

Melakukan pekerjaan yang bersifat korespondensi - Handling inbound dan outbond call - Penjelasan terkait produk, promosi, dan pengaduan yang bersumber dari live chat web dan medsos - Melakukan eskalasi ke Team leader terkait dengan penanganan complain - Pendidikan min D3/ Sarjana semua jurusan Memiliki pengalaman sebagai Customer Care Agent (inbound and...

**Customer Care Specialist**: Jakarta, Jakarta - Work Type: Full Time **About us**: We’re a financial services company leveraging cutting-edge technology to bring fintech and financial solutions to the underserved Southeast Asia market. The team is a diverse and carefully selected group of world-class finance and tech professionals. Our Indonesia team is...

Requirement: - Experience as a KYC Team Leader min 1 year - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time effectively. - Minimal...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...

**Your main duties in flying with us**: - ** Assisting The Customer Care Learning & Development Leader in Executing Competition Programs**:Facilitate internal competitions within the customer care division to identify and nurture talent; handle external selection processes and debriefing materials for competitions; assist participant’s needs and...

Are you passionate about providing exceptional customer service in the dynamic world of logistics? Kuehne Nagel, a global leader in logistics and supply chain solutions, is seeking a talented and motivated individual to join our team as a Sea Logistics ISC Customer Care Specialist in Indonesia. ** Your Role **:You will support customers by providing helpful...

Lead & nurture team members to be able to achieve target - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods / tools - Handle customer complaints, provide...

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. This role will oversee and guide the dedicated team catering to our VIP clientele. The incumbent...

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. - That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. This role will oversee and guide the dedicated team catering to our VIP clientele. The incumbent...

Kualifikasi: - Diutamakan perempuan - Pendidikan mínimal SMA / Diploma. - Maksimal usia 35 tahun. - Berpengalaman sebagai Team Leader/Coach dan pernah handle SPG. - Bersedia mobile. - Memiliki dan dapat mengendarai kendaraan bermotor. - Memiliki SIM C aktif. - Diutamakan yang berdomisili Palembang Deskripsi Pekerjaan: - Bertanggung jawab terhadap...

Kualifikasi: - Pendidikan mínimal SMA. - Maksimal usia 35 tahun. - Berpengalaman sebagai Team Leader/Coach dan pernah handle SPG. - Bersedia mobile. - Memiliki dan dapat mengendarai kendaraan bermotor. - Memiliki SIM C aktif. - Diutamakan yang berdomisili SEMARANG Jobdesk: - Bertanggung jawab terhadap pelaksanaan EDUKASI produk PT TMC melalui...

Team Leader Funding - Berpengalaman sebagai Team Leader/Senior RM/Priority Banker di perbankan mínimal 3 tahun - Berusia maksimal 40 tahun - Latar belakang pendidikan mínimal S1 - Berorientasi pada target, wajib memiliki protofolio & customer base di funding - Mampu berbicara dalam Bahasa Inggris/Mandarin lebih diutamakan - Berpenampilan menarik, memiliki...

Job purpose: Customer Care B2B Jr Supervisor is responsible to ensure the CC B2B Team running well as per agreed KPI & SLA by being an intermediary between the operational functions of customer service and Customer Care Management and to provide insights for Customer Care management to formulate the strategies to increase customer satisfaction **Your main...

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...

You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence. - ** Your Role **:You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure...

You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence. - ** Your Role **:You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure...

Dibutuhkan Resepsionis untuk lokasi di Pancoran, Jakarta Selatan, kualifikasi: - Pria / Wanita - Usia maks. 30 tahun - Good looking - Good Communication skill - Tinggi badan Wanita min. 160 cm - Tinggi badan Pria min. 172 cm - Berat badan proposional - Familiar dengan lingkungan Mall - Dapat mengoperasikan ms. Office (Word, Excel, dll) - Pengalaman Customer...