Customer Service

Responsibilities: - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least 50 words per minute - Exhibit effective communication and active listening skills - Collaborate with team members to ensure seamless...

**Role : Customer Service** **Placement : Kab. Sleman, Yogyakarta** **Status : Urgent** **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the...

**Minimum Requirement** 1. Must possess a College Degree 2. Must have experience in a similar role, demonstrating an understanding of the job functions and requirements 3. Strong analytical thinking and problem-solving abilities. 4. Proficient in basic English for effective communication. 5. Demonstrates effective communication skills, with an emphasis...

**Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the company and client. - Work with other team members in identifying better ways in providing...

Jobdesk 1. Handling customer baik pertanyaan atau pun complaint 2. Melakukan inbound call atau outbond call kepada customer Kualifikasi - Usia 18 - 35 tahun - Pendidikan min. SMA/SMK - Berpengalaman dibidang Customer Service / Call center min.3 Bulan - Bersedia Shifting - Diutamakan Domisili Area Yogyakarta Jenis Pekerjaan: Penuh Waktu Gaji: Rp2.300.000...

Lowongan Kerja Renjana Offset Dibuka kesempatan untuk posisi Customer Service Kualifikasi: 1. Wanita usia max. 30 tahun 2. Memiliki pengalaman sejenis (disukai) 3. Mau belajar dan cepat beradaptasi 4. Memahami dan menguasai microsoft office Deskripsi pekerjaan: 1. Mengelola data base customer perusahaan 2. Merespon dan memenuhi kebutuhan customer...

Customer Service - Pria / Wanita, usia max 35 thn - Min. SMU / SMK / sederajat - Domisili D.I.Yogyakarta - Bisa bekerja dalam TEAM & SHIFT - Berorientasi pada target

Handle User complaints which manifest as incoming Ticket in Resolution Tools - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. - Acknowledging and resolving...

**Kualifikasi**: - **Pria/Wanita**: - Max Usia 28 Tahun - Min Pendidikan D3/S1 Semua Jurusan - IPK Minimal 2.75 - Freshgraduate are welcome to apply - Bisa berkomunikasi dengan Bahasa Inggris - Memiliki pengalaman dibidang call center/Customer Service lebih disukai - Siap kerja shifting dan public holiday - Bersedia ditempatkan di Yogyakarta **Deskripsi...

PT Qwords Company International merupakan perusahaan yang memberikan layanan hosting, cloud, & data center terkemuka di Indonesia. Qwords telah mempunyai cabang di 4 kota besar, yaitu Jakarta, Bandung, Surabaya, dan Yogyakarta. Kami sedang mencari tenaga muda profesional untuk bergabung dan berkarir bersama kami sebagai **Customer Service.** **Deskripsi...

Listen actively to customer inquiries and concerns Provide accurate and helpful information. Identify and assess customer needs and issues. Develop a deep understanding of the company's products or services to provide accurate information. Follow up with customers to ensure their issues have been resolved to their satisfaction. Escalated the ticket to...

Max. age hired 35 years old Fluent speaking and writing in English At least possess associate degree (all majors) Have 1 year of customer service experience, and have received service soft skills training Typing speed 50 words/min Good communication and listening skill Have the ability of computer operating properly Familiar in e-commerce customer...

Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into customer issues - Provide effective...

Job Responsibilities: 1. Store Manager Responsibility System: The store manager is fully responsible for the daily operation and management of the store. 2. Responsible for the personnel management of the store, including shift scheduling, attendance, management of office behavior norms, discipline, and compliance with regulations. 3. Coordinate and handle...

1. Membangun hubungan yang baik dengan pelanggan 2. Melakukan penanganan terhadap keluhan-keluhan yang disampaikan konsumen 3. Memahami produk/jasa yang ditawarkan perusahaan 4. Menjual produk atau jasa Pay: Rp2,492,997 - Rp4,500,000 per month **Education**: - SMA/SMU/SMK (preferred) **Experience**: - Customer Service: 1 year...

Noatum, part of AD Ports Group, is a leading multinational group specialising in transport, comprehensive logistics and port operations services. Its work is divided into three main business areas: Noatum Maritime, focusing on providing maritime services; Noatum Logistics, a comprehensive logistics operator; and Noatum Terminals, our port operations...

1. Have a minimum D3 2. Fluent in English 2. Experience as a customer service min 1 year will be a plus 3. Strong customer care skills and active listening 4. Familiar with CRM systems and practices. 5. Customer orientation and ability to adapt/respond to different types of characters. 6. Excellent communication and presentation skills. 7. Ability to...

1. Have a minimum D3 2. Fluent in English 2. Experience as a customer service min 1 year will be a plus 3. Strong customer care skills and active listening 4. Familiar with CRM systems and practices. 5. Customer orientation and ability to adapt/respond to different types of characters. 6. Excellent communication and presentation skills. 7. Ability to...

**Location**: To be based throughout Malaysia (Healthcare Clinic) **Range of salary** : MYR3,000 - MYR 3,400 **Age**: 25 to 40 years old **Requirement**: Related background in Healthcare industry (eg: medicine, pharmacy, nursing, dentistry, nutrition, etc.) **Benefits**: 1. Round trip flight ticket (1 time) 2. Accommodation provided 3. Work Permit...

1. Have a minimum D3 2. Fluent in English (Melayu Language will be plus) 2. Experience as a customer service min 1 year will be a plus 3. Strong customer care skills and active listening 4. Familiar with CRM systems and practices. 5. Customer orientation and ability to adapt/respond to different types of characters. 6. Excellent communication and...