Customer Success

**What You’ll Be Doing**: - Develop and maintain strong relationships with assigned customer accounts - Create and execute customer onboarding plans tailored to specific business needs - Monitor customer health metrics and proactively address potential issues - Conduct regular check-ins and business reviews with key stakeholders - Collaborate with...

**Uraian Pekerjaan** - Develop and maintain strong relationships with our existing customers, ensuring their success and satisfaction with our solutions - Conduct regular check-ins with our existing customers to understand their needs, address challenges, and identify opportunities for product optimization. - Monitor customer health metrics, identify churn...

**Key Responsibilities**: **Team Leadership**: Lead, mentor, and manage the customer success team to achieve high performance and professional growth. Set clear goals and KPIs for team members; monitor and evaluate their performance. Customer Satisfaction: Ensure high levels of customer satisfaction by addressing client needs promptly and...

**cultivate** began out of a desire to contribute to the start-up ecosystem by providing a service that fills the void left by others; an approachable fit-for-purpose solution for founders and leaders in the tech sector. Using innovative and collaborative approaches, we help emerging tech companies address hiring challenges and secure the best talent. And...

**About the role**: As Customer Success agent, you’ll be part of our revenue generating activity, specifically enhancing the use of our features by majoopreneurs. You’ll main responsibility is to convince majoopreneurs to maximize their utility of our products. To succeed, you’ll have to utilize your expertise in salesmanship through upstanding...

Berinteraksi dengan key merchants, membantu menyelesaikan problem dan menjawab pertanyaan - Secara proaktif dapat menemukan dan memperbaiki permasalahan yang dapat memengaruhi kepuasan atau retensi customer - Identifikasi peluang untuk cross-selling dan up-selling dengan merekomendasikan produk atau layanan tambahan yang sesuai dengan customer - Identifikasi...

Become a trusted advisor to our clients and ensure they are successful on our platform Maintain high levels of customer engagement (including on-site metings) with a focus on customer satisfaction and loyalty Provide on-the-spot onboarding and training to customers Proactively spot and correct any issues that could affect customer satisfaction or...

We are a mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations remotely and in real-time. Built by passionate founders and VC backed, Nimbly enables best in class companies like KFC, 7-Eleven, Under Armour, and Cargill to be more agile, deploying digital routines...

Company Description NOBI helps people easily get more from their crypto asset & simplify their crypto investment experience. Our engineering team run hundreds of blockchain nodes, integrates with numerous DeFi smart contracts and run numerous real time robo trading to simplify the life our customers. We’re here so that everyone can be part of the global...

Adjust is the mobile marketing analytics platform trusted by growth-driven marketers around the world, with solutions for measuring and optimizing campaigns and protecting user data. Adjust powers thousands of apps with built-in intelligence and automation, backed by responsive global customer support._ - Adjust is a subsidiary of AppLovin (Nasdaq: APP), a...

Flecto is Indonesia's largest marketplace for new and pre-owned luxury watches. We are a technology-driven company, with founders having experiences in building and scaling multiple online marketplaces. **Customer Success Staff** - Bachelor's degree from a reputable University - Quick to learn and adaptable - Good interpersonal and social skills - Previous...

Company Description Kata.ai is an Indonesian Conversational Artificial Intelligence company with a focus on creating technology to enhance the understanding of human conversations, improving the way humans collaborate with machines. Kata.ai’s Natural Language Processing (NLP) technology powers MultiPurpose chatbots (virtual customer service / virtual...

Dibutuhkan Customer Success dengan ploting: - Camera Monitoring Requirements: - Memahami sistem kamera CCTV, ADAS, atau pengawasan lainnya. - Menguasai cara kerja dan troubleshooting dasar. - Mampu memantau dan menganalisis masalah rekaman kamera dengan teliti. - Cepat tanggap dan proaktif dalam menangani masalah. - Terampil dalam membuat laporan yang...

**What You'll Do**: As a Customer Success Manager, you play a crucial role in helping our customers successfully adopt and use Cisco technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals. Your...

**Key Responsibilities** - Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. - Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and...

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the...

**Key Responsibilities**: **Customer Support**: Assist in managing B2B (employer) customer support chats, addressing inquiries and resolving issues promptly. Maintain a high level of customer satisfaction by delivering professional and friendly service. **Account Management**: Support the Customer Success team in managing employer accounts. Monitor client...

ResponsibilitiesManage and grow customer relationships by delivering attentive, relationship-based supportBuild a sense of trust with customers and serve as their advocate within Red HatPerform technical reviews and share knowledge to identify and prevent issuesGain an understanding of customer technical infrastructures and environments, hardware, and...

**Do what you love. Love what you do. **At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the...

**Customer Success Team Leader** **Responsibilities**: - Work closely with the team, motivating and coaching them - Facilitate regular weekly 1 on 1’s and team meetings - Keeping up to date with business development and new product lines - Reporting to the Head of Customer Success - Manage day-to-day line activities, prioritize and make risk/impact...