Luxury Sales Manager
2 weeks ago
**About us**
Treasury Wine Estates (TWE) is a premium focused, global leader in wine with strong positions in key global markets, supported by an unrivalled global footprint, business model, award-winning premium brand portfolio and a talented global team of over 2,500 people. Listed on the Australian Securities Exchange (ASX), we know that it's the thinkers, makers and doers who have the most impact as we strive towards being recognized as the world's most admired premium wine company.
TWE is the largest exporter of Australian wine to Asia, with our brands '“ especially Penfolds, Wolf Blass and Wynns - increasingly well known in the region's more established wine markets. We have exciting plans in place to develop our Country of Origin offering with recently released wines from the US, France, Chile and South Africa.
**What's in it for you**
- Attractive remuneration and healthcare benefits
- 20 days of paid annual leave per year
- Flexible work arrangement to support your wellbeing
- Outstanding career development opportunities to realise your full potential
- Collaborative and inclusive culture where people and performance thrive
**About the role**
- Priority focus in relationship management and ensure delivery of exceptional customer service, from recruitment and acquisition, through to the development and retention of the Luxury and High Net Worth clients.
- Responsible to grow and nurture high potential corporate, luxury brands and fine wine retailers' partnerships while activating and building opportunities to grow the luxury portfolio.
- Develop engagement plans and sales strategies to enhance awareness and experiences with our luxury portfolio.
- Host tastings and consumer experiences to unlock opportunities with new and existing partnerships.
- Collaborate with internal stakeholders and key distributors to provide white glove and high-quality concierge service to bring exceptional experience to the clients and customers.
- Development of high net worth consumer engagement and sales plan '“ deliver sales to target
- Host corporate tastings on site and external.
- Host or support 'œmoney can't buy'
- wine events, including with Brand Ambassadors.
- Develop fine wine relationship with networks that service High Net Worth consumers such as banking, professional services, real estate developers, luxury fashion, luxury cars & watches.
- Achieve agreed growth targets through effective leadership of sales and indirectly cross functional teams.
- Lead customer relationship management for all strategic accounts. Working with Business Managers to identify opportunities and implement strategies (internally and externally).
- Work closely with the marketing team to ensure best in class execution, and significantly ramp up our in-store availability and presence across all domestic markets and use shopper insights where relevant to drive category captaincy with fine wine customers.
- Manage and develop relationships with senior level account contacts.
- Build and maintain strong, lasting relationships with Penfolds' strategic customers and stakeholders across wine industry and organisations.
**About you**
- Degree or diploma in Business, Economics or similar discipline, or equivalent
- WSET (level 2 is required, level 3 is preferred) or similar wine education required
- Experience in FMCG, preferably in the wine industry
- Drive for results
- Building strong relationships, good collaborator
- High standards of commercial excellence and commitment to deliver results
- Proven experience of private clientele management
- Passionate for fine wine and spirits, keen to build expertise and pursue knowledge of the category
- Strong interpersonal communication and negotiation skills; excellent written and verbal communications are key priorities
- A proven track record of performance and delivery
**Culture**
We bring our whole selves, we're courageous and we deliver together '“ that's our DNA. We're a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We're brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We're definitely 'œglass half full'
- people and see challenges as opportunities and move with pace to achieve our goals.
**Inclusion and Diversity**
**How to apply
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