Senior Sales Operation

5 months ago


Jakarta, Indonesia Tokopedia Full time

**Description**:

- The Senior Sales Operations Associate is an integral leadership role responsible for spearheading the development, optimization, and implementation of comprehensive sales strategies and processes to empower our sales force. With a deeper focus on strategic planning and advanced analytics, this senior role drives innovation and efficiency in our sales operations, ensuring the sales team's alignment with organizational objectives. While not client-facing, this position holds a pivotal role in shaping our sales operations and influencing broader sales strategies.

**What You Will Do**
- Develop and coordinate the implementation of sales strategies for various customer segments, sales coverage models, team structures, channels, partners, and organizational designs
- Lead the development and refinement of sales strategies, ensuring they align with corporate objectives and industry best practices
- Craft comprehensive business plans focusing on revenue targets, resource demands, and sales-related costs
- Evaluate the effectiveness of existing sales strategies and recommend improvements
- Spearhead the creation of intricate business plans, incorporating detailed revenue projections, resource allocations, and cost analyses
- Improve forecasting methodologies to ensure accuracy and insight-driven projections
- Drive the adoption of advanced analytics tools and methods to unearth deeper sales insights
- Present actionable recommendations to leadership based on data-driven evaluations
- Coordinate sales enablement initiatives across internal and external providers
- Identify training gaps, opportunities, and ensure content/systems are up-to-date and accessible
- Establish and refine both customer-facing and internal sales processes including lead generation, deal flow, and approvals
- Collaborate with the relevant department to select, deploy, and integrate essential sales tools such as CRM, pitch collaterals, sales analytics, etc.

**What This Role Needs**
- Bachelor's degree in Business, Sales, Marketing, or a related field
- A minimum of 4 years' experience in sales operations, strategic planning, or a related senior role
- Demonstrated expertise with advanced sales technology tools, especially CRM systems
- Strong analytical, strategic thinking, and leadership skills
- Outstanding verbal and written communication skills

**Preferred Qualifications**
- Advanced degree (MBA or equivalent)
- Certification in sales operations, strategic planning, or related field
- Proven track record of leading sales training and enablement initiatives
- Extensive experience in designing, implementing, and refining sales compensation plans
- Mastery of advanced data analytics, reporting tools, and methodologies
- Demonstrated ability to influence and drive organizational change through sales operations strategies

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