Senior Operational Manager

7 days ago


Jakarta, Jakarta, Indonesia SEVEN Retail Group Full time

We are seeking an experienced Senior Operational Manager to join our team at SEVEN Retail Group.

This role is critical in driving operational efficiency and process improvement across our organization. The ideal candidate will possess a strong background in program management, strategy consulting, and field operations.

**Key Responsibilities:**

  • Strategic Planning and Execution
    • Develop and refine our strategic roadmap, aligning it with overall business goals and objectives.
    • Analyze market trends, competitor activities, and internal data to identify growth opportunities and risks.
    • Lead cross-functional initiatives to execute strategic projects, ensuring they stay on schedule and deliver measurable outcomes.
  • Operational Efficiency and Process Improvement
    • Evaluate current business operations to identify inefficiencies and implement scalable solutions to improve productivity, cost management, and quality.
    • Establish and monitor KPIs to assess operational performance, and use data-driven insights to optimize processes.
    • Collaborate with teams across departments to streamline workflows and ensure alignment with strategic priorities.
  • Leadership and Stakeholder Management
    • Act as a key advisor to senior executives, providing data-backed insights and recommendations on business decisions.
    • Lead, mentor, and influence cross-functional teams to foster collaboration and ensure successful project execution.
    • Communicate effectively with stakeholders at all levels, presenting clear updates, outcomes, and proposals for improvement.

**Requirements:**

  • Possess a degree in business administration, engineering, or a related field.
  • Hold a minimum of 5 years' experience in program management, strategy consulting, and field operations.
  • Demonstrate proficiency in managing daily operations, coordinating between departments, and ensuring efficient resource allocations.
  • Show strong analytical skills to assess data, evaluate program performance, and support data-driven decision-making.


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