Customer Experience Manager

**Responsibilities**: Provide troubleshooting assistance for customer orders, account status and relevant problems; Provide data and guides to help the business development team; Develop and monitor key performance indicators; Stay up-to-date with new product and feature launches; Review pending orders and specific customers requests to ensure excellent...

Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Knowing our products inside and out so that you can answer questions - Keeping records of customer interactions,...

Customer Experience - Experience in the similar position "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be aware of...

Ensure all customer care activities run according to the procedures set by the company Supervise customer care team so that they have excellent customer service standards with the aim of achieving customer satisfaction Coordinate with departments related to solve customer complaint and achieve customer satisfaction Manage customer care platform, review...

**Responsibilities**: - Provide support to the Customer Service manager in the day to day running the organization. - Improve Customer Service experience, engaged customers to facilitate growth. - Develop service procedures, policies, and standard. - Monthly reporting for all activities, present to all stakeholders. - Build relationship with all...

**Requirements**: - D3/S1 any major With GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in customer service area - Have experience in the sales area - Typing skill with WPM 50 & Accuracy 90% - Has vaccinated 3 dose - Min. Fresh graduate and max 2 years in the same position (entry-level) - Able to speak English with...

**Job Descriptions**: - Oversee daily customer service operations, ensuring excellent service standards and customer satisfaction. - Dispatch and coordinate customer's complaint with relevant department for best solution. - Monitor Customer's transaction which need action & resolution from others department based on SLA and Standard Operating Procedure...

**Who We Are**: Virgo is a digital money with a mission to create financial inclusion for all. Virgo sets you free from the complexity of managing your finances and helps you to reach your financial goals through a reliable and secure system. People at Virgo, called Spica, embrace dreaming big with small steps. We value humility, open collaboration, and...

**Requirements**: - Min D3/S1 any major With a GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in the customer service area or sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Energetic and agile - Min. Fresh graduate and max 2 years in the same position (entry-level) - Attention to detail -...

**JOIN WITH IMPACK PRATAMA**: **BEKERJA DI IMPACK**: Sukses kami bergantung pada orang-orang yang bekerja di perusahaan kami, karenanya kami selalu mencari talenta-talenta dan para profesional yang berdedikasi dan mencintai pekerjaannya untuk kemajuan perusahaan. Impack menawarkan suasana dan tempat kerja yang unik dan dinamis, yang menilai, mendukung, dan...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

We are a travel-tech company, the world’s best low-cost airlines for 15 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to join us in enabling flying possible for everyone....

Bachelor's degree in Communication science / Management - Experience at least 2 years in related position in Hospital - Fluent in english (both spoken and writing) - Customer service oriented - Proactive and has high initiative - Willing to be placed at Brawijaya Hospital Tangerang Jenis Pekerjaan: Penuh Waktu

Executive, Customer Happiness We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to join us in enabling...

As a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...

As a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...

As a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...

Membalas chat di Shopee, Tiktokshop, dan Tokopedia sesuai SOP yang ditetapkan - Melayani komplain dan memberikan solusi - Memperbarui jumlah stok produk & promosi di marketplace - Follow up pesanan customer - Mengelola database customer - Mengelola CRM (Customer relationship management) - Merekap data komplain pelanggan - Melapor ke HR & Manajemen senior -...

**Customer Logistic Export Coordinator**: The role is responsible for ensuring the availability of the goods, from the producing factory to the customers, and controlling related suppliers, processes and costs for transport and warehousing. In addition, the role is responsible for owning, facilitating, and the administration of local company sales...

**Job Number** 24045266 **Job Category** Event Management **Location** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jl., Kota Tangerang, Banten, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event...