Customer Experience

**Responsibilities**: Provide troubleshooting assistance for customer orders, account status and relevant problems; Provide data and guides to help the business development team; Develop and monitor key performance indicators; Stay up-to-date with new product and feature launches; Review pending orders and specific customers requests to ensure excellent...

Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Knowing our products inside and out so that you can answer questions - Keeping records of customer interactions,...

Customer Experience Manager - Experience in the similar position "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang." "Please be...

About the RoleThis is an exciting opportunity for a highly motivated and experienced Sales and Marketing professional to join our team at Ruangguru. As a Branch Operations Director, you will be responsible for overseeing all aspects of branch operations, including sales, marketing, customer experience, and staff management.The ideal candidate will have...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Kandidat diposisi ini memiliki tugas untuk menjaga hubungan baik dengan customer dan menjadi jembatan antara perusahaan dan customer. Tanggung jawab ; - Memastikan pesanan customer sesuai dengan yang diinginkan - Menjaga hubungan baik dengan customer - Memberikan solusi terbaik perihal yang customer butuhkan - Memberikan solusi atas permasalahan customer -...

**Requirements**: - D3/S1 any major With GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in customer service area - Have experience in the sales area - Typing skill with WPM 50 & Accuracy 90% - Has vaccinated 3 dose - Min. Fresh graduate and max 2 years in the same position (entry-level) - Able to speak English with...

As a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...

As a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...

As a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...

**Requirements**: - Min D3/S1 any major With a GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in the customer service area or sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Energetic and agile - Min. Fresh graduate and max 2 years in the same position (entry-level) - Attention to detail -...

Ensure all customer care activities run according to the procedures set by the company Supervise customer care team so that they have excellent customer service standards with the aim of achieving customer satisfaction Coordinate with departments related to solve customer complaint and achieve customer satisfaction Manage customer care platform, review...

**Who We Are**: Virgo is a digital money with a mission to create financial inclusion for all. Virgo sets you free from the complexity of managing your finances and helps you to reach your financial goals through a reliable and secure system. People at Virgo, called Spica, embrace dreaming big with small steps. We value humility, open collaboration, and...

**Job Descriptions**: - Oversee daily customer service operations, ensuring excellent service standards and customer satisfaction. - Dispatch and coordinate customer's complaint with relevant department for best solution. - Monitor Customer's transaction which need action & resolution from others department based on SLA and Standard Operating Procedure...

Facilitate customer journey vision for WhatsApp & Customer Care channel by researching, conceiving, gathering and documenting requirements. Create, design, and deliver roadmap for customer journey innovation and optimization that lead to intuitive and seamless customer experience for WhatsApp & Customer Care channel and to be seamlessly aligned with other...

**JOIN WITH IMPACK PRATAMA**: **BEKERJA DI IMPACK**: Sukses kami bergantung pada orang-orang yang bekerja di perusahaan kami, karenanya kami selalu mencari talenta-talenta dan para profesional yang berdedikasi dan mencintai pekerjaannya untuk kemajuan perusahaan. Impack menawarkan suasana dan tempat kerja yang unik dan dinamis, yang menilai, mendukung, dan...

Executive, Customer Happiness We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to join us in enabling...

We are a travel-tech company, the world’s best low-cost airlines for 15 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to join us in enabling flying possible for everyone....

Hi there! We are an educational center located in Serpong, Tangerang. We provide online classes to students all over Indonesia, and soon offline classes too. If you fulfill the criteria below, send us your: **-CV or resume**, **-transcripts, certificate** (Diploma or Bachelor degree), and **-copy of KTP**. - Bachelor or Diploma degree is a must (minimum...

Hi, there! We are an educational center located in Serpong, Tangerang. We provide offline classes in Gading Serpong and online classes to students all over Indonesia. If you fulfill the criteria below, send us your: - **CV / resume**, - **transcripts and certificate** (Diploma or Bachelor degree), and - **copy of KTP**. Here are the criteria: - Bachelor...