Assistant Customer Service Manager
4 days ago
**Responsibilities**:
- Provide support to the Customer Service manager in the day to day running the organization.
- Improve Customer Service experience, engaged customers to facilitate growth.
- Develop service procedures, policies, and standard.
- Monthly reporting for all activities, present to all stakeholders.
- Build relationship with all stakeholders such as key account, order processing, supply chain, and warehouse.
- Planning and scheduling all activities within the department. Ensure activities are carried out as planned.
- Maintain constant communication with stakeholders, staff to ensure proper operations of the organization.
- Ensuring team engagement with Company's event, as well as alignment with Company's perspective, vision, and mission.
- Mitigate problems with problems solution. Resolve conflicts.
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Customer Service Representative
3 days ago
Tangerang, Indonesia PT Mitracomm Ekasarana Business Process Service Full timePersyaratan Laki-laki Lulusan D3/S1 semua jurusan dengan IPK min 2,75 Fresh graduate, Berpengalaman di bidang Customer Service 1 tahun akan menjadi nilai tambah Komunikatif dan memiliki kemampuan analisis yang baik Berpenampilan menarik (TB & BB Ideal) Bersedia bekerja shift Bersedia ditempatkan di Mataram Tanggung Jawab Menangani customer complain...
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Customer Service
1 week ago
Tangerang, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - D3/S1 any major With GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in customer service area - Have experience in the sales area - Typing skill with WPM 50 & Accuracy 90% - Has vaccinated 3 dose - Min. Fresh graduate and max 2 years in the same position (entry-level) - Able to speak English with...
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Customer Service
4 days ago
Tangerang, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - Min D3/S1 any major With a GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in the customer service area or sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Energetic and agile - Min. Fresh graduate and max 2 years in the same position (entry-level) - Attention to detail -...
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Customer Service
1 week ago
Tangerang, Indonesia Nyai Mercon Full timeMembalas chat di Shopee, Tiktokshop, dan Tokopedia sesuai SOP yang ditetapkan - Melayani komplain dan memberikan solusi - Memperbarui jumlah stok produk & promosi di marketplace - Follow up pesanan customer - Mengelola database customer - Mengelola CRM (Customer relationship management) - Merekap data komplain pelanggan - Melapor ke HR & Manajemen senior -...
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Customer Services
4 days ago
Tangerang, Indonesia UniPin Full timeAs a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...
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Customer Services
3 days ago
Tangerang, Indonesia UniPin Full timeAs a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...
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Customer Service Coordinator
3 days ago
Tangerang, Indonesia Sinarmas Land Full time**Job Descriptions**: - Oversee daily customer service operations, ensuring excellent service standards and customer satisfaction. - Dispatch and coordinate customer's complaint with relevant department for best solution. - Monitor Customer's transaction which need action & resolution from others department based on SLA and Standard Operating Procedure...
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Customer Services
4 days ago
Tangerang, Indonesia UniPin Full timeAs a Customer Service, you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. **Job Descriptions**: - Help the team to provide professional customer service support - Works on the weekend and helps on mega campaigns (i.e., 9.9, 10.10, etc) - Create reports using Word and Excel to collect data for...
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Customer Financial Services Rep
14 hours ago
Tangerang, Indonesia Halliburton Full timeWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...
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Customer Service Complaint Management Staff
3 weeks ago
Tangerang, Indonesia Sinarmas Land Full time**Job Descriptions**: - Check construction repairs on construction complaint. - Call Customers to update the repair progress and result. - Coordinate with construction department tp resolve customer complaint. - Monitor outstanding construction complaint. **Job Requirements**: - Minimum Bachelor Degree in Management or Civil Engineering - Minimum 3 years...
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Customer Service
2 days ago
Tangerang, Indonesia Poppuri Children's Clothing Full timeDibutuhkan Customer Service untuk menghandle chat customer melalui Whatsapp dan Instagram sesuai dengan SOP yang ditetapkan. Mampu bekerja dengan teliti, jujur, dan sopan. Memiliki tanggung jawab terhadap kerjaan yang sudah diberikan. Bisa berbahasa Indonesia dan Inggris secara lisan dan tulisan dengan baik dan benar. Melakukan quality control terhadap...
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Technical Customer Service Supervisor
2 days ago
Tangerang, Indonesia Weir Group Full timeTechnical Customer Service Supervisor Weir Minerals Indonesia Jakarta, Indonesia Onsite/Remote PT Weir Minerals Indonesia, a member of the Weir Group PLC, is the market leader in the design, manufacture and supply of minerals processing equipment to the mining industry, both within Indonesia and throughout the world. Purpose of Role: We are currently...
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Operator Assistant Ii
3 weeks ago
Tangerang, Indonesia Halliburton Full timeWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...
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Education Consultant
2 weeks ago
Tangerang, Indonesia Prime Education Centre Full timeConsult and assist potential student choosing the right course and institution overseas - Advice and give assistance regarding all information related to study overseas - Reply and answer all of customer inquiries - Manage a good relationship with costumers **Requirements**: - Holding mínimal bachelor degree (any discipline) from a reputable university -...
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Customer Service
1 week ago
Tangerang, Indonesia PT WAHANA OTTOMITRA MULTIARTHA Tbk, WOM FINANCE Full time**Tugas / Tanggung Jawab**: - Melakukan pekerjaan yang berhubungan dengan bagian Customer Service - Melayani pertanyaan yang diajukan customer dan memberikan informasi yang diinginkan selengkap mungkin. - Melayani berbagai macam aplikasi yang diajukan customer. - Menawarkan produk kepada customer. - Membina hubungan baik dengan customer. **Kualifikasi**: -...
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Assistant Banquet Manager
3 days ago
Tangerang, Indonesia Marriott International, Inc Full time**Job Number** 24049445 **Job Category** Event Management **Location** Sheraton Jakarta Soekarno Hatta Airport, Kawasan Bandara Soekarno-Hatta, Jl., Kota Tangerang, Banten, Indonesia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that leads the...
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Customer Care Manager
2 days ago
Tangerang, Indonesia The Body Shop Indonesia Full timeEnsure all customer care activities run according to the procedures set by the company Supervise customer care team so that they have excellent customer service standards with the aim of achieving customer satisfaction Coordinate with departments related to solve customer complaint and achieve customer satisfaction Manage customer care platform, review...
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Assistant Restaurant
3 days ago
Tangerang, Indonesia The Eleventh Dining and Bar Full timeAssistant Restaurant & Bar Manager - Degree in Hospitality Management or similar - Experience in independent Venue & Dining establishment - Proficient in English and Bahasa Indonesia - Good communication, interpersonal skills and team player - Results and targets driven - Passion for delivering the utmost highest level of customer services - Leadership...
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Service Manager
1 week ago
Tangerang, Indonesia Trip.com Group Full time**About Us** We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. **In this Role,**you’ll get...
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Customer Service
3 weeks ago
Tangerang, Indonesia Arlie Percetakan Kain Full timeHi, we're hiring Customer Service (sales) **Requirements**: - Minimal D3, - Memiliki pengalaman kerja mínimal 1 tahun, - Informatif dan sabar terhadap pertanyaan-pertanyaan customer, - Bersedia belajar untuk product knowledge, mengenai kain dan perhitungannya, - Bisa berhitung / tidak asing dengan angka, - Bisa bekerjsama dengan tim, - Bisa mengoperasikan...