Customer Service Complaint Management Staff

**Job Descriptions**: - Receive, accommodate and record complaints/problems after the product handover process. - Coordinate with the project PM for complaints of customer damage in their corrective actions during the contractor's retention period. - Verify and check the conditions complained about by the customer to verify and alternative actions to the...

**Job Description**: - Customer service for Walk in Customer. - Serving, handling customer needs related to products and services offered or used by customer Address. - Handling customer complaints properly and correctly. - Helps offer and explain products and services to customers. - Help organize customer administration by system. - CRM and Customer Data...

**Job Descriptions**: - Receive and record customer complaints regarding water issues into the system. - Carry out administrative activities and monitoring related to customer complaints from initial complaint to the final stage, including recording the closure of complaints in the system. - Coordinate follow-up actions with relevant internal parties if...

**Job Descriptions**: - Oversee daily customer service operations, ensuring excellent service standards and customer satisfaction. - Dispatch and coordinate customer's complaint with relevant department for best solution. - Monitor Customer's transaction which need action & resolution from others department based on SLA and Standard Operating Procedure...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

PCS Indonesia is a company engaged in financial technology products and services. We provide payment solutions with the latest technology and in accordance with the development of the world. As a Service Excellence Manager at PT Pasifik Cipta Solusi (PCS Payment), you will be responsible for leading and managing the overall customer experience strategy and...

**KUALIFIKASI**: - Penempatan Spilla Jewelry **Tangerang**: - **Wanita**, usia maksimal **27 tahun**: - Minimal lulusan min. S1 dari semua jurusan (Jurusan perhotelan/hospitality lebih diutamakan) - Memiliki pengetahuan dan minat di bidang hospitality - Memiliki pengalaman sebagai frontliner hotel lebih diutamakan - Memiliki passion dalam dunia...

**Responsibilities**: - Manage daily café operations - Manage COGS - Interact with customers to ensure all inquiries and feedback are handled promptly & appropriately - Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability - Meet sales goals by training, motivating, mentoring and providing feedback to...

Membuat dan melakukan pengecekan daily report terkait jumlah keluhan dan inquiry (informasi) yang masuk Melakukan follow up dan eskalasi tiket keluhan ke unit kerja terkait dan cabang Memastikan keluhan dari konsument dapat terselesaikan dengan baik Mengupdate tiket hard complaint dan tiket keluhan over SLA Membuat report internal dan eksternal (Report...

**Cafe Manager** We are looking to hire an experienced café manager to oversee the day-to-day operations of our café. The café manager’s responsibilities include processing payments using the café's Point of Sale System, making bank deposits, and ensuring that the café is clean and well-presented at all times. You should also be able to oversee the...

Mengedukasi customer tentang produk jewelry di Spilla Jewelry - Aktif melayani customer secara offline hingga dealdone dengan tetap mengedepankan pada service excellence - Melakukan input order dan laporan harian - Meng-handle complaint customer **Kualifikasi**: - Penempatan Store Spilla Jewelry Branch Tangerang **[Tangcity Mall]**: - Wanita, usia...

Responsibilities: - Manage the daily operations of the cafe, including scheduling, inventory management, maintaining a clean and organized environment, staffing, and ensuring quality customer service. - Maintain excellent customer service by ensuring all customers are satisfied and their needs are met. - Ensure customer satisfaction by resolving any issues...

Mengedukasi customer tentang produk jewelry di Spilla Jewelry **(Branch Tangerang)**: - Aktif melayani customer secara offline hingga dealdone dengan tetap mengedepankan pada serviec excellence - Melakukan input order dan laporan harian - Meng-handle complaint customer **Kualifikasi**: - **Penempatan Spilla Jewelry Tangerang**: - Wanita, usia maksimal 27...

Who is PT BFI Finance Indonesia Tbk? PT BFI Finance Indonesia Tbk was founded in 1982. It is one of the oldest and the most diversified multi finance companies in Indonesia as well as the first multi finance company to be listed on Indonesia Stock Exchange with ticker code BFIN. Currently BFI Finance has over than 300 branches and 9000 employee across the...

**Requirements**: - Clear Articulation and good communication in Bahasa - Have experience in the customer service area - Have experience in the sales area - Typing skill with WPM 50 & Accuracy 90% - Has vaccinated 2 dose - Min. Fresh graduate and max 2 years in the same position (entry-level) - Able to speak English with minimum passive communication **Job...

About This RoleWe are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at Archipelago International. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our housekeeping department.Key Responsibilities:Oversee the preparation and update of the Housekeeping...

**Requirements**: - D3/S1 any major With GPA of 2,75 - Clear Articulation and good communication in Bahasa - Have experience in customer service area - Have experience in the sales area - Typing skill with WPM 50 & Accuracy 90% - Has vaccinated 3 dose - Min. Fresh graduate and max 2 years in the same position (entry-level) - Able to speak English with...

PT Sigma Solusi Servis bergerak di bidang human resource outsourcing bekerja sama dengan salah satu provider internet. Membutuhkan: Contact Center 1. Female, max. 30 years old 2. Pendidikan min. S1 (GPA min. 3.00) 3. Di utamakan pengalaman contact center Perbankan atau ISP 4. Wajib memiliki kemampuan berkomunikasi, Artikulasi, & interpersonal yang...

**Job Descriptions**: - Oversee and manage all aspects of day-to-day operations. - Lead and motivate a team of department managers and staff to achieve operational goals and maintain high standards of service. - Monitor guest feedback and conduct regular service reviews to improve the overall guest experience. - Address customer complaints and resolve...

Hi, maybe you are the one we are looking for! We are an educational center located in Serpong, Tangerang. We provide offline classes in Gading Serpong and online classes to students all over Indonesia. If you fulfill the criteria below, send us your: - **CV or resume**, - **transcripts, certificate** (Diploma or Bachelor degree), and - **copy of...