[remote] Customer Serviceofficer

8 hours ago


Jakarta, Indonesia TLC Group Full time

**About The Laser Clinic Group**:
With over 20 years of expertise, we've transformed thousands of satisfied clients. To keep up with the demand, we're excited to expand our talented team

We are looking for a Customer Service Officer to support our team in London remotely.

**Key Responsibilities**:

- First Point of Contact for New Leads: Act as the initial contact for new leads, providing them with the necessary information and guidance about the company's treatments ands services.
- Follow-up on Messages: Proactively follow up on previous communications to ensure customer satisfaction and resolve any outstanding issues.
- Appointment Management: Ensure that clients are reminded of and show up for their appointments, managing schedules effectively.
- Booking Appointments: Handle the scheduling and booking of appointments for clients, coordinating with other departments as necessary.
- Answering Enquiries: Provide accurate and timely answers to customer enquiries, offering solutions and additional information to meet their needs.

**Qualifications**:

- This role requires excellent communication skills in English, a customer-focused approach, and the ability to work efficiently in a fast-paced environment.
- Able to work UK timezone from 5pm - 1am (Jakarta time) for 5 days work week including Sunday, Monday and Tuesday

Please submit your updated resumes in English.

**Salary**: Rp4,600,000 per month

Application Question(s):

- Do you have experience working remotely?

**Language**:

- English (preferred)



  • Jakarta, Indonesia Luwjistik Full time

    We are looking to hire a Client Support Admin (Contract) under our Client Support team. In this role, you will be reporting directly to our Client Success Manager, and working closely with other departments and sub-departments such as Commercial and Operations. This is a fully-remote role that can be done from anywhere in the Southeast Asia timezone (GMT +7...


  • Jakarta, Indonesia ALVIGOR SDN BHD Full time

    **Job Title: Customer Success Executive** **Location**: Remote **Job Overview**: **Key Responsibilities**: - Handle customer inquiries, complaints, and issues with a professional and positive attitude. - Maintain regular communication with customers to ensure they receive ongoing support and guidance. - Collaborate with other departments to ensure...


  • Jakarta, Indonesia No Risk Designs Full time

    **Customer Service Representative** **Company**: No Risk Designs **Location**: Remote (USA-based, EST hours) **Type**: Full-Time Are you an experienced customer service professional with a knack for connecting with people and turning conversations into sales? No Risk Designs, a USA-based company, is looking for a motivated and personable Customer Service...

  • Webflow Developer

    2 days ago


    Jakarta, Indonesia ManyPixels Full time

    **ABOUT US** ManyPixels provides graphic design services to SMEs, agencies, and marketing teams worldwide. For a monthly fee, our customers get direct access to our team of talented designers and we help them with a large range of projects: digital graphics, web design, illustrations, branding, etc. Our team is fully distributed across Asia and Europe. We...


  • Jakarta, Indonesia Percona Full time

    Percona’s open-source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks. **Sales Mission** Percona is experiencing an extraordinary period of growth and we are looking to continue...


  • Jakarta, Indonesia Counto Full time

    Counto is a fast growing fintech startup that provides affordable compliance services by automating all aspects of financial compliance: accounting, tax, company secretary, payroll etc. We work hard at Counto but we are also very family friendly. Fun fact: 70% of our team is women, many of them working moms. We are a remote-first company so you will...


  • Jakarta, Indonesia Translation Cloud Full time

    Translation Cloud (an New York City, NY, USA based company) is looking for an engaging, enthusiastic, and dedicated Customer Success Manager. This role is fully remote in the Philippines and will require working remotely with other team members. **About the Product & Company** Translation Cloud is the fastest-growing Language Service Provider (LSP) in the...

  • Backend Engineer

    2 days ago


    Jakarta, Indonesia Coinflow.com Full time

    **Company Summary** At Coinflow, our goal is to make crypto payment smooth, secure, and scalable. To do so, we are building a crypto payment processor that can handle hundreds and millions of transactions on a daily basis. We are an internal initiative started from an established corporation. Our primary goal is to support our parent company in handling...


  • Jakarta, Indonesia DeluxeMaid Full time

    We are a small, fully remote team serving household customers in the US with high end cleaning services. We are rapidly expanding and looking for reliable, positive, and ambitious people to be part of our team. This is a fully remote, full time, work from home role. As a Customer Service Representative, you will be trained in each area of the business and...


  • Jakarta, Indonesia Nimbly Full time

    A mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations remotely and in real-time. Built by passionate founders and VC-backed, Nimbly enables best-in-class companies like KFC, 7-Eleven, Under Armour, and Cargill to be more agile, deploying digital routines for its...


  • Jakarta, Indonesia Nimbly Full time

    We are a mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations remotely and in real-time. Built by passionate founders and VC backed, Nimbly enables best in class companies like KFC, 7-Eleven, Under Armour, and Cargill to be more agile, deploying digital routines...


  • Jakarta, Indonesia Omnipresent Full time

    **Who we are**: Remote work is one of the great equalizers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or where they live. Omnipresent does just that. We are a customer-focused global employment services partner that can help companies grow their teams in 155 countries and...


  • Jakarta, Indonesia Wibit Consulting & Services (WibitCS) Full time

    **In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist!** We're excited to partner with a top-rated BPO with outstanding employee satisfaction ratings. We’re looking for **experienced German-speaking Customer Care Specialists** to join their team remotely in **North Macedonia**. This role is ideal for detail-oriented...


  • Jakarta, Indonesia Demolytic Full time

    **Jakarta**: **Indonesia**: We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist Responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this...

  • Customer Service

    6 months ago


    Jakarta, Indonesia Howel and Co Full time

    Job Position : Customer Service Staff Qualification: 1. Pendidikan mínimal D3 Segala Jurusan 2. Tidak sedang menempuh Pendidikan 3. Menguasai pengunaan Microsoft 4. Memiliki kemampuan untuk mengetik cepat 5. Mampu bekerja secara detail dan teliti 6. Memiliki kemampuan menjawab dengan ramah Jobdesc: 2. Follow Up Pending-an 3. Follow Up Sales...


  • Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

    Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, & Qontak) have been used by tens of thousands of businesses in Indonesia. To reach millions, we need more people like you: entrepreneurs, builders, owners inside the...

  • Customer Retention

    7 months ago


    Jakarta, Indonesia Allianz Indonesia Full time

    Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and...

  • Customer Service

    7 months ago


    Jakarta, Indonesia PT IT Service Centre Full time

    **Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...


  • Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full time

    Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, & Qontak) have been used by tens of thousands of businesses in Indonesia. To reach millions, we need more people like you: entrepreneurs, builders, owners inside the...


  • Jakarta, Indonesia HappyFresh Full time

    **HappyFresh welcomes talent around the globe - enjoy the flexibility of working from anywhere! #LI-REMOTE** Grocery shopping is easy, said no one ever! Nobody likes cardio in the supermarket, looking for an empty parking bay, lining up and, God forbid, traffic jams. There is more to life than just reaching for that loaf of bread on the top shelf at the...