Groupm Services Manager Sem Performance

5 days ago

Jakarta, Indonesia GroupM Services Full time

The GroupM Services team adopt a collaborative and customer-centric approach in delivering highly valued and innovative solutions for our Agencies and Agencies’ clients, including the activation and execution of dynamic media campaigns.
- Deep understanding of all GroupM Agencies deliverables and campaign KPIs.
- Developing solutions across media behaviors and how target audience interacts with Search touchpoints (i.e. Google, Microsoft Advertising, Amazon, eCommerce Platforms)
- Develop and identify opportunities to improve and enhance clients’ campaigns and advise GroupM Agencies accordingly
- Proactively address, and when needed escalate, any issue that compromises the quality and timeliness of deliverables
- Ensure cluster team understands and comply with finance process (i.e. optimization requirements and schedule updates), GroupM policies and procedures
- Facilitate cross-functional collaboration by demonstrating openness to new ideas and interest in learning from colleagues with different expertise.
- Organize and drive knowledge share and understanding of new trends and technologies across Search activation

**Individual Responsibilities**
- Independently plan (create media schedule) full funnel planning tactics for Search/eCommerce requirements on across major Search platforms (i.e. Google, Microsoft Advertising, Amazon and any self-service eCommerce platforms) across the cluster accounts
- Lead and implement Search campaign activities of established local and global brands across multiple industries
- Provide actionable insights during mid and post campaign reports to improve in-flight optimizations and future campaign brief recommendations
- Attain Google Ads, Search/eCommerce and Analytics certifications
- Manage team resources and be responsible for their coaching, development and day-to-day supervision
- Any other project or tasks as assigned from time to time

**Mandatory Qualifications and Technical Skills**:

- 3+ years working experience in Digital Search marketing or relevant industry
- At least 1 year of managing/mentoring a technical team
- Proficient with Microsoft Excel and PowerPoint
- Broad understanding of Non-Digital media and their role in search and digital
- Strong and fearless in ability to challenge clients and agency planning team
- Able to effectively develop and motivate people to achieve joint goals
- Meticulous attention to detail and effective communication skills
- Able to efficiently prioritize and delegate tasks in a fast-changing environment
- Team player demonstrated by the ability to receive and provide feedback professionally, thrive and collaborate in a cross-functional environment
- Leadership skills demonstrated by self-confidence, good judgement, sound decision-making, empathic listening, flexibility, self-motivation and ability to challenge the status quo

**Desired Knowledge, Skills and Abilities**
- Past leadership experience and people management skills such as hold direct reports accountable, able to mentor, coach and motivate people
- Strong analytical, creative-thinking, problem solving and time management skills
- Strive for excellence demonstrated by setting high standards for yourself and others, committed to continuous improvement and deliver results despite constraints
- Knowledge and experience in Digital marketing is an added advantage
- Detail oriented, responsive to deadlines and able to multitask
- Ongoing interest in digital marketing, industry trends, best practices and emerging technologies
- Client servicing experience and good interpersonal skills
- Relationship skills and aware and respectful of diversities

**More about GroupM**

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

**About Indonesia**

With a population of 260 million, Indonesia is one of the fastest growing and most dynamic markets in the world. With an increase in consumer disposable income, Indonesia is now firmly on the radar for multi-national companies seeking to invest in emerging markets.

Whilst the Indonesian media landscape is still dominated by terrestrial TV with 65% of all advertising spend, digital media is now poised to go through a period of exponential growth. There are around 170 million internet users in Indonesia and more than 70% of them are accessing the web via mobile. The opportunity to transform a media landscape on such a scale is unprecedented in the APAC region.

We're looking for creative and diligent people to join us on this exciting journ

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