Noc Manager

1 week ago


Jakarta, Indonesia PT Era Bangun Jaya Full time

Persyaratan

Minimum Bachelor Degree in Telecommunication/IT/Computer Science

Having minimum 5 years of proven experience in managing NOC Fiber Optic system

Deep understanding and professional experience in network concepts, server computing, telecommunication technology

Familiar with organizational development

Strong Leadership, time management skill, and problem solving

Excellent communication skill including interpersonal communication, service excellence, and consulting skill

Tanggung Jawab

Responsible to manage all activity of NOC Fiber Optic (FO) system

Monitor dan supervise NOC daily activity (24x7x365) i.e. ticketing, escalating, communicating with customers, shifting operation and personnel

Responsible for fulfilling SLA and SLG from customers

Responsible to monitor Fiber Optic infrastructure system activity and its performance

Develop policy as well as SOP of NOC system & ensure the operation of NOC are in accordance with established policies & SOP

Responsible in creating & installing all equipment in NOC environment


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