Foc Manager
2 weeks ago
Persyaratan
Minimum Bachelor Degree in Telecommunication/IT/Computer Science
Having minimum 5 years in Telecomunication industry
Deep understanding and professional experience in network concepts, trouble shoot fiber optic
Familiar with organizational development
Strong Leadership, time management skill, and problem solving
Excellent communication skill including interpersonal communication, service excellence, and consulting skill
Tanggung Jawab
Responsible to manage all activity maintenance Fiber Optic team
Monitor dan supervise maintenance Fiber Optic daily activity (24x7x365) i.e. ticketing, communicating with NOC team, shifting operation and personnel
Responsible for fulfilling SLA and SLG from customers
Responsible to monitor Fiber Optic infrastructure system activity and its performance
Develop policy as well as SOP of Maintenance Fiber Optic team & ensure the operation of Maintenance Fiber Optic team are in accordance with established policies & SOP
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