Client Relation Manager
1 week ago
Build relationships with key employees among clients
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g. marketing, providers, operation, finance, IT) to address clients’ or customers’ needs
- Responsible to stand by 24/7
- Lead projects
- Proven 5 years experience as a Client Relations Manager or Relationship Manager
- Proven track record of meeting and exceeding targets
- Background in customer service; industry knowledge is a plus
- Experience tracking relevant KPIs (e.g. customer satisfaction)
- Proficient in MS Office, with working knowledge of CRM platforms
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
- Degree in Business Administration, Marketing or a related field
- English is a must
- Able to Travelling domestic and overseas
- Have presentation skills
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Client Relation
1 week ago
Jakarta, Indonesia VPLUS.ID Full timeQualifications: - Bachelor's degree in Business Administration, Marketing, Communications, or a related field. - Proven experience in client relations, customer service, or account management. - Strong interpersonal and communication skills. - Excellent problem-solving abilities and conflict resolution skills. - Ability to work independently and as part of...
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Client Relation Manager
3 weeks ago
Jakarta, Indonesia FWD Insurance Full timePT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of...
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Client Relation
3 weeks ago
Jakarta, Indonesia PT Sukses Uchi Nawa (Pilates ReBar) Full timeMake sure studio cleanliness. Make sure the studio is in proper condition, this means the floor, mirror, tools, furniture, locker are clean before every class started, for any issue related to hygiene and cleanliness Customer Service will coordinate with Cleaning Services staff and report to Studio Manager - Build relationships and provide the best service -...
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Client Relation
3 weeks ago
Jakarta, Indonesia PT Sukses Uchi Nawa (Pilates ReBar) Full timeMake sure studio cleanliness. Make sure the studio is in proper condition, this means the floor, mirror, tools, furniture, locker are clean before every class started, for any issue related to hygiene and cleanliness Customer Service will coordinate with Cleaning Services staff and report to Studio Manager - Build relationships and provide the best service -...
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Client Relation
2 weeks ago
Jakarta, Indonesia PT Sukses Uchi Nawa (Pilates ReBar) Full timeSupervision studio cleanliness. Make sure the studio is in proper condition, this means the floor, mirror, tools, furniture, locker are clean before every class started, for any issue related to hygiene and cleanliness Customer Service will coordinate with Cleaning Services staff and report to Studio Manager - Build relationships and provide the best...
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Head of Client Relations Management
2 weeks ago
Jakarta, Indonesia AIA Full timeAt AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...
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Associate Client Relation
2 weeks ago
Jakarta, Indonesia Tada Full time**Tada the Game-Changer in Loyalty and Retention!** **Who We Are?** Tada is a B2B2C loyalty and rewards platform that helps businesses improve channel partner, customer, and employee retention, build loyalty, and drive growth. Founded in 2012, Tada offers unified solutions that create engaging and rewarding experiences. As an Indonesian SaaS company with...
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Client Relations Specialist
2 weeks ago
Jakarta, Indonesia FWD Insurance Full timePT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of...
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Client Relation Officer
7 days ago
Jakarta, Indonesia PT Anugerah Global Solusindo Full timeClient Relation Officer - Bachelor of Communication/Law/Public Relation/Secretary or other field related - Fresh Graduate or Min. 1 year experience can apply - Fluent in English and Bahasa. Mandarin is a plus - Creative, Detail oriented and having a good communication skill - No Later than 14 November 2024
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Apprenticeship - Client Relation
2 weeks ago
Jakarta, Indonesia Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
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Client Relation Executive
1 week ago
Jakarta, Indonesia AA International Indonesia PT Full timeLiaising and networking with a range of stakeholders including clients, colleagues, suppliers and partners - Communicating with target clients and managing clients relationships; - Demonstrated ability to employ new ideas, concepts, and methods. - Maintaining and updating clients databases. - Visiting clients, preparing and giving presentations including to...
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Client Relations Officer
2 weeks ago
Jakarta, Indonesia PT China Trading Indonesia Full time**Qualifications**: - Bachelor’s degree in Business Administration, Communications, Marketing, or a related field (preferred). - Strong interpersonal and communication skills. - Proficiency in Microsoft Office and familiarity with CRM tools. - Detail-oriented with excellent organizational skills. - Prior experience in customer service, sales, or account...
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Public Relation for Clients
1 week ago
Jakarta, Indonesia PT Adiartha Swabuana Full timePublic Relation for Clients - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta...
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Client Manager
3 weeks ago
Jakarta, Indonesia Edelman Full timeThe Client Manager (CM) is responsible for managing her/his project teams’ performance as it relates to client service and quality control. S/he will understand Edelman’s various Communications Marketing processes/approaches and capabilities, including public engagement, message workshops, master narrative assignments, brand engagement and stakeholder...
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HRbp Client Relations Jakarta
4 weeks ago
Jakarta, Indonesia PT SWAKARYA INSAN MANDIRI JAKARTA Full timeHRBP Client relations Kualifikasi pria S1 semua jurusan usia max 35 tahun Bahasa inggris aktif Single Good looking Haumble komunikasi good pengalaman : HRBP AE Relation Maintence Karyawan dan relation ke klien, relasi yang bagus dan komunikasi good Benefit: Gaji pokok Tnjangan kehadiran insentif asuransi BPJS TK dan KES Jenis Pekerjaan: Penuh...
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Client Service Manager
2 weeks ago
Jakarta, Indonesia PT Elabram Systems Full timePersyaratan **Job Qualification**: 1. Minimum Bachelor of Public Relation, Communication, and Business Management 2. Having experience as Client Service Senior Officer or Client Service Manager at least 3 years 3. Outstanding leadership abilities and excellent written and verbal communication skill in Indonesia & English language 4. Skill training and...
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Client Service Manager
1 week ago
Jakarta, Indonesia Elabram Full timeKey Responsibilities Training and managing CS Setting customer satisfaction targets and working with the team to meet targets consistently Monitoring Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs Focusing and planning customer loyalty programs to increase revenue and improve...
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Client Project Manager
3 weeks ago
Jakarta, Indonesia NTT Ltd Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
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Client Manager
1 week ago
Jakarta, Indonesia NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
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Client Project Manager
3 weeks ago
Jakarta, Indonesia NTT Ltd Full timeAt NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...