Client Relations Officer
2 weeks ago
**Qualifications**:
- Bachelor’s degree in Business Administration, Communications, Marketing, or a related field (preferred).
- Strong interpersonal and communication skills.
- Proficiency in Microsoft Office and familiarity with CRM tools.
- Detail-oriented with excellent organizational skills.
- Prior experience in customer service, sales, or account management is a plus.
**Key Responsibilites**:
- Act as a liaison between the company and clients, addressing inquiries and resolving concerns
- Receive, verify, and manage documents and data submitted by clients.
- Forward necessary information to relevant divisions for processing.
- Identify client needs and provide tailored recommendations for services.
- Collaborate with internal departments to ensure timely delivery of services or solutions.
- Follow up with clients to ensure satisfaction and maintain relationships.
- Maintain accurate records of client interactions and cases.
- Gather client feedback to contribute to service improvements
Ability to commute/relocate:
- Jakarta: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Where is your current Domicile?
- When would you be available to start if selected?
**Experience**:
- Mandarin Speaker: 1 year (preferred)
**Language**:
- Mandarin (required)
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