Associate Client Relation

4 days ago

Jakarta, Indonesia Tada Full time

**Tada the Game-Changer in Loyalty and Retention**

**Who We Are?**

Tada is a B2B2C loyalty and rewards platform that helps businesses improve channel partner, customer, and employee retention, build loyalty, and drive growth. Founded in 2012, Tada offers unified solutions that create engaging and rewarding experiences.

As an Indonesian SaaS company with a global footprint, Tada has assisted 400+ local and international brands across various industries. Our game-changing loyalty solutions have also garnered numerous awards, solidifying our reputation as a leader in the sector.

**Job Opportunities**

Job Title: Associate Client Relation

Department: Client Relation & Project Management

Working Arrangement: On-site

**Information about the role**:
As an Associate Client Relations professional, the goal is to build strong connections, meet client needs, resolve issues, and ensure satisfaction. This involves maintaining relationships, identifying sales opportunities, and collaborating with teams to drive loyalty and long-term success.

**Key Responsibility**:

- Ensure existing accounts are satisfied through after-sales care and by gathering and utilizing feedback.
- Research industry trends and advise colleagues on client strategy and potential sales opportunities.
- Draft proposals and presentations on business solutions, products, or services for clients.
- Act as the point of contact for complaints, escalating issues when necessary.
- Ensure contract terms are adhered to by both the company and clients.
- Monitor program performance metrics regularly.
- In project management, develop detailed project plans, involve relevant stakeholders, and ensure technical feasibility to track progress effectively.

**Requirements**:

- Minimum 1-2 years of experience in Account Management or related fields.
- Exposure to the tech and startup space.
- Active participation in community or college organizations.
- Strong communication skills, both written and verbal, for interacting confidently with colleagues and clients.
- Creativity in identifying new sales opportunities, proactive behavior, business insight, and attention to detail.
- Ability to analyze data and reports to provide valuable insights to clients and the company.
- Strong presentation skills, able to convey information clearly and persuasively.
- Proven ability to build and maintain strong client and business partner relationships.
- Proficient in conflict resolution and managing challenging situations professionally.

**Why You'll Love Working Here?**
- Sabbatical Program: Recharge with our 15-day sabbatical leave every three years, acknowledging that long-term work can be demanding
- Growth Opportunities: We support your learning and development aspirations, both within and outside our organization, aiming to nurture an entrepreneurial spirit in our team.
- Unique Work Environment: Experience the unique blend of a mission-driven digital company with the innovative mindset of a start-up, enriched by our presence since 2012.
- Engagement Department: Get involved to refresh your mind with exciting activities outside the work to do.
- Laptop Ownership/Allowance: Choose between a company laptop or a laptop
- Celebrate With Us: We love to celebrate work anniversaries and birthdays
- Learning and lots of it. We promote vertical and lateral movement. It’s not uncommon for Tayo (that’s what we call our team) to move divisions two or three times throughout their career. We want people to learn new stuff that excites them.
- Sincere teamwork. This word isn’t officially in our values, but when I asked new joiners about what value they really feel at Tada that’s not stated on our wall, many mentioned that Tayo is really helpful and they can feel the ‘teamwork’ atmosphere
- Think and act like an owner is our value. But the truth is we don't want you to act like an owner, we want you to be a real owner. So for our top performers, we'd love to lure you into our stock options program

**What We Do Not Promise**
- We do not promise fixed working hours. Sometimes, projects and deadlines may require additional hours or flexibility.
- We do not promise unlimited resources or budgets. We may have to operate with limited resources and manage priorities carefully.
- We do not promise a pressure-free environment. There are often high demands and significant expectations for growth and success.

If you're ready for a challenge and eager to make a real impact and be the Leading Loyalty & Rewards Platform in the region **Take the leap and help us shape the future of loyalty and rewards**

**Education**:

- S1 (required)

**Language**:

- English (required)

  • Client Operations Associate

    6 hours ago

    Jakarta, Indonesia BrandBastion Full time

    This is a fully remote position open for European or North American (Eastern) timezones_ BrandBastion transforms the way brands deal with social engagement. We work with great brands like Netflix, Uber and NARS to help them get the most out of their social media engagement, across paid and organic assets. Our proprietary technology automates the management...

  • Client Development Associate

    24 hours ago

    Jakarta, Jakarta, Indonesia Faspay Full time

    **Job Overview:**Faspay is seeking a Client Development Associate to join our sales team. As a key member of our team, you will be responsible for developing and maintaining strategic partnerships with key accounts.**Key Responsibilities:**Develop and implement strategies to grow existing client base.Identify and pursue new business opportunities.Collaborate...

  • Associate Client Solutions Manager

    7 days ago

    Jakarta, Indonesia Dentsu Aegis Network Full time

    The purpose of this roles is to support the Client Partner in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners. Job Title: Associate Client Solutions Manager **Job Description**: Key...

  • Client Relation

    2 weeks ago

    Jakarta, Indonesia PT Sukses Uchi Nawa (Pilates ReBar) Full time

    Make sure studio cleanliness. Make sure the studio is in proper condition, this means the floor, mirror, tools, furniture, locker are clean before every class started, for any issue related to hygiene and cleanliness Customer Service will coordinate with Cleaning Services staff and report to Studio Manager - Build relationships and provide the best service -...

  • Client Relations Specialist

    1 week ago

    Jakarta, Indonesia FWD Insurance Full time

    PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of...

  • Influencer Relation Associate

    4 days ago

    Jakarta, Indonesia POPS Worldwide Full time

    We are seeking a highly motivated and results-driven Influencer Relation Associate to join our dynamic team at Pops Indonesia. As a Influencer Relation Associate, you will involves managing and nurturing relationships with influencers to promote a brand, product, or service. **Responsibilities**: - Conduct research to identify potential influencers who...

  • Client Relation

    1 week ago

    Jakarta, Indonesia PT Sukses Uchi Nawa (Pilates ReBar) Full time

    Make sure studio cleanliness. Make sure the studio is in proper condition, this means the floor, mirror, tools, furniture, locker are clean before every class started, for any issue related to hygiene and cleanliness Customer Service will coordinate with Cleaning Services staff and report to Studio Manager - Build relationships and provide the best service -...

  • Client Relation Manager

    2 weeks ago

    Jakarta, Indonesia FWD Insurance Full time

    PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance. The merger of FWD Life and FWD Insurance has led to a more comprehensive range of...

  • Client Relation

    1 week ago

    Jakarta, Indonesia PT Sukses Uchi Nawa (Pilates ReBar) Full time

    Supervision studio cleanliness. Make sure the studio is in proper condition, this means the floor, mirror, tools, furniture, locker are clean before every class started, for any issue related to hygiene and cleanliness Customer Service will coordinate with Cleaning Services staff and report to Studio Manager - Build relationships and provide the best...

  • Apprenticeship - Client Relation

    4 days ago

    Jakarta, Indonesia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Senior Associate Client Project Manager

    2 weeks ago

    Jakarta, Indonesia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** This...

  • Senior Client Success Associate

    1 day ago

    Jakarta, Indonesia PT ALTO Network Full time

    COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Senior Client Success...

  • Head of Client Relations Management

    3 days ago

    Jakarta, Indonesia AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...

  • Analyst/ Associate

    2 days ago

    Jakarta, Indonesia The Straits Network Full time

    **Lynk is the best place to seek, build and share credible human expertise**. We power the new knowledge economy. Our Knowledge-as-a-Service platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make informed decisions. Our customers include **Fortune 500 companies, leading investment houses,...

  • HRbp Client Relations Jakarta

    2 weeks ago

    Jakarta, Indonesia PT SWAKARYA INSAN MANDIRI JAKARTA Full time

    HRBP Client relations Kualifikasi pria S1 semua jurusan usia max 35 tahun Bahasa inggris aktif Single Good looking Haumble komunikasi good pengalaman : HRBP AE Relation Maintence Karyawan dan relation ke klien, relasi yang bagus dan komunikasi good Benefit: Gaji pokok Tnjangan kehadiran insentif asuransi BPJS TK dan KES Jenis Pekerjaan: Penuh...

  • Client Relation Executive

    1 day ago

    Jakarta, Indonesia AA International Indonesia PT Full time

    Liaising and networking with a range of stakeholders including clients, colleagues, suppliers and partners - Communicating with target clients and managing clients relationships; - Demonstrated ability to employ new ideas, concepts, and methods. - Maintaining and updating clients databases. - Visiting clients, preparing and giving presentations including to...

  • Client Project Manager

    1 week ago

    Jakarta, Indonesia NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Client Experience Associate Manager

    2 days ago

    Jakarta, Indonesia PT ALTO Network Full time

    COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Client Experience Associate...

  • Associate Managing Consultant, Advisors Client

    1 week ago

    Jakarta, Indonesia MasterCard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Partnership Associate

    3 weeks ago

    Jakarta, Indonesia PT ALTO Network Full time

    COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Partnership...