Operations - Shopee Xpress, Hub Lead (Harjamukti

20 hours ago

Jakarta, Indonesia Shopee Full time

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Monitor and ensure timely shipment of packages from first mile to last mile
- Coordinate between hubs, warehouses, line hauls, and 3PL regarding shipment
- Take care of every shipment to reduce the risk of packages being lost and damaged
- Monitor all transactions in the hub
- Supervise inbound and outbound activities
- Train and develop staff performance in hub

**Requirements**:

- At least a high school diploma, diploma or bachelor's degree in any field
- At least 2-3 years of experience in the related field
- Experienced as Supervisor/Coordinator specialized in Logistics/Supply Chain or equivalent
- Experienced in Last Mile
- Understand planning, shipping, and warehousing
- Proficient in using Ms. Excel
- ** Domicile / willing to be placed in Harjamukti, Cirebon

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