Hub Lead
7 months ago
Department Operations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
**Deskripsi Pekerjaan**:
- Memantau dan memastikan pengiriman barang tepat waktu mulai dari pengambilan hingga pengantaran ke customer.
- Melakukan koordinasi dengan team Warehouse, Line Haul, dan 3PL mengenai pengiriman.
- Menjaga setiap pengiriman untuk mengurangi risiko paket hilang dan rusak.
- Memantau semua transaksi di Hub.
- Mengawasi aktivitas inbound dan outbound.
- Melatih dan mengembangkan kinerja staff di Hub.
**Requirements**:
**Persyaratan**:
- Memiliki ijazah SMA/SMK, Diploma, atau Gelar Sarjana di bidang apapun.
- Memiliki 3 tahun pengalaman sebagai Supervisor / Koordinator khususnya dalam Logistik / Supply Chain atau sejenis.
- Memiliki pengalaman di Last Mile / First Mile.
- Memahami seluruh proses planning, shipping, dan warehousing.
- Mahir dalam menggunakan Microsoft Excel.
- Domisili dan bersedia ditempatkan di Teluknaga, Kab. Tangerang.
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