People Operations Business Partner
6 days ago
**Job Description**:
**Life at Grab**
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
**Get to know the Team**
The People Operations (Pops) team strives to revolutionize human resources the same way that Grab has revolutionized transportation. We serve to find, grow and keep the remarkable assemblage of talent who are our Grabbers.
**Get to know the Role**
The People & Business Partner is responsible for aligning business objectives with key stakeholders and employees in designated business functions. Provides People expertise and counsel to management covering a full range of HR disciplines including organizational effectiveness, employee relations, performance management, career development, compensation and workforce planning.
**The Day-to-Day Activities**
- Key responsibilities and scope include, but are not limited to:
- Advisor and Change Agent Serve as an advisor to management on people-related matters
- Assess and anticipate people-related needs,
- Uses a consulting approach with line managers and team to bring about positive impact in grabber experience, engagement, and outcomes
- People Development and Deployment Collaborate with businesses on people-related initiatives to develop a people-oriented culture that emphasizes quality, continuous improvement, teamwork and high performance
- Develop and communicate People metrics that demonstrate added value and identify where changes in practices and policies are required
- Partner across HR to deliver integrated solutions (Talent Acquisition, Rewards, POD, People Services)
- Influence Organization Design & Structure
- Partners with the business on assessment of current state and future manpower requirement
- Provides guidance to managers on the justification of HCs and assessment of grades of these HCs
- Partners with leaders on drawing out the most optimum org structure that can support the current business requirement with flexibility to adjust to future needs
- Execute talent management framework and processes to identify, develop and retain talent to meet present and future needs
- Recommend and deploy assessment tools to identify high-performing individuals
- Performance Management
- Provide support to managers to cascade and communicate their key performance indicators to their team members and develop performance goals that are aligned to business requirements.
- Support & coach managers on how to have effective performance evaluation conversations
- Able to effectively facilitate calibration of ratings to ensure there is a uniform standard for performance across the organization
- Coach managers on how to structure performance improvement plans and then have effective conversations around improvement areas with employees
- Support managers in handling grievances that arise as a result of performance assessment outcomes of employees
- Workforce Planning Proposes, plans and executes Workforce Plan within the approved budget Identifies the data sources to gather and prepare relevant workforce data to perform workforce gap analysis
- Collaborates with business leaders to model and refine the current workforce profile, and project the future skills demand and supply.
**The Must-Haves**
- A comprehensive and proven HR business partner experience in fast-paced, collaborative working environment
- At least 8 years of relevant experience in IT savvy, data-driven
- Minimum Bachelor's Degree
- Strong interpersonal skills and ability to communicate and team effectively at all levels
- Coaching people across all areas in order to increase morale, accountability, and clearer expectations
- Able to get the basics right quickly to earn credibility with stakeholders
- Proactive and do not wait for problems to resolve themselves which saves business units valuable time and risk
- Role model what is expected to support a more cohesive work and team environment
- Able to thrive in a VUCA (Volatile, Uncertain, Complex and Ambiguous) environment
- Self-motivated, self-confident, stress-resistant
- Good English communication skills
- A comprehensive and proven HR business partner experience in fast paced, collaborative working environment
**Our Commitment**
We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.
**About Grab**
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including
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