People Operations Business Partner
4 days ago
**Job Description**:
OVO is Indonesia’s first fintech unicorn and a leading digital payment and financial services platform serving Indonesians nationwide. Our mission is to open up access to financial services through products and services that are easy-to-use, secure and affordable. As part of the ecosystem of Grab, Southeast Asia's largest mobile-technology company, we're excited to bring even more innovations to better serve the financial needs of Indonesians.
Looking to be a part of the effort to drive financial literacy and financial inclusion across Indonesia? Want to collaborate with teams that work hard while still keeping a fun camaraderie, and are quick to support each other? Want to work where your contributions and ideas are not only welcomed, but strongly encouraged, no matter if you're an intern, staff, or manager? Come join us
OVO is currently open for People Operations Business Partner.
**Get to know the Role**:
The People Operations & Business Partner is responsible for aligning business objectives with key stakeholders and employees in designated business functions. Provides People expertise and counsel to
management covering a full range of HR disciplines including organizational effectiveness, employee relations, performance management, career development, compensation and workforce planning.
**The day-to-day activities**:
Key responsibilities and scope include, but not limited to:
- Advisor and Change Agent Serve as an advisor to management on people-related matters
- Assess and anticipate people-related needs, Uses a consulting approach with line managers and team to bring about positive impact in grabber experience, engagement and outcomes
- People Development and Deployment Collaborate with business on people-related initiatives to develop a people-oriented culture that emphasizes quality, continuous improvement, team-work and high performance
- Develop and communicate People metrics that demonstrate added value and identify where changes in practices and policies are required
- Partner across HR to deliver integrated solutions (Talent Acquisition, Rewards, POD, People Services)
Influence Organization Design & Structure
- Partners with the business on assessment of current state and future manpower requirement
- Provides guidance to managers on justification of HCs and assessment of grades of these HCs
- Partners with leaders on drawing out the most optimum org structure that can support the current business requirement with flexibility to adjust to future needs
- Execute talent management framework and processes to identify, develop and retain talent to meet present and future needs
- Recommend and deploy assessment tools to identify high-performing individuals
Performance Management
- Provide support to managers to cascade and communicate their key performance indicators to their team members and develop performance goals that are aligned to business requirements.
- Support & coach managers on how to have effective performance evaluation conversations
- Able to effectively facilitate calibration of ratings to ensure there is a uniform standard for performance across the organization
- Coach managers on how to structure performance improvement plans and then have effective conversations around improvement areas with employees
- Support managers on handling grievances that arises as a result of performance assessment outcomes of employees
Workforce Planning
- Proposes, plans and executes Workforce Plan within the approved budget
- Identifies the data sources to gather and prepare relevant workforce data to perform workforce gap analysis
- Collaborates with business leaders to model and refine the current workforce profile, and project the future skills demand and supply.
**The must haves**:
- A comprehensive and proven HR business partner experience in fast paced, collaborative working environment
- At least 8 years of relevant experience
- IT savvy, data driven
- Minimum Bachelor's Degree
- Strong interpersonal skills and ability to communicate and team effectively at all levels
- Coaching people across all areas in order to increase morale, accountability and clearer expectations
- Able to get the basics right quickly to earn credibility with stakeholders
- Proactive and do not wait for problems to resolve themselves which saves business units valuable time and risk
- Role model what is expected to support a more cohesive work and team environment
- Able to thrive in a VUCA (Volatile, Uncertain, Complex and Ambiguous) environment
- Self motivated, self confident, stress resistant
- Good English communication skills
- A comprehensive and proven HR business partner experience in fast paced, collaborative working environment
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